Had a good kitchenette, comfy beds and a bath - great after skiing. Good location with a short walk into town yet without having to get too held up by the traffic in the CBD. Off street parking.

Lack of view. As the advertising claims most rooms had a mountain view, when you get allocated a room that's view is of a fence just outside the window you wonder why you have lucked out. Although we arrived just before reception closed at 6pm it had already closed. We struggled to get the door unlocked with the very old fashion key system they had.

Staff were incredibly helpful and made our stay very comfortable!

Rad works made it difficult to access - outside the control of the hotel however!

Stayed for a conference which was next door at the Millennium, so an excellent location. Was upgraded to the honeymoon suite which I appreciated! Basic cooking facilities to make own meals. Honeymoon suite has views but also next to main road. Short walk into town for shops and a bus stop nearby. Easy to get to/from airport.

Roadworks just outside - not the fault of the hotel and affecting lots of places in Queenstown by the looks of it.

Walking distance to town and good size room

Bed was a little uncomfortable

Value for money in Queenstown, the property was not new but was lovely and clean. The room was spotless and the bed very comfortable. Staff happy and friendly even though busy took time to explain key system,facilities and personally showed us our room. Well Done Hurleys!!!

N/A

Fantastic location, rooms where clean , beds where comfy and the view was spectacular

Great facilities and awesome staff!!

Road works right outside were rather unfortunate making it hard to sleep

A awewome experience made possible with Hurleys

Absolutely nothing

Great that they had their own gym sauna and snow gear drying room

Since we were cooking instead of eating out maybe having a bit of cooking oil in the room would be a nice addition and possibly some more blankets

The wonderful lady was so amazing, super friendly. She made our stay so perfect, i enjoyed the stay at the Hurleys better than Queenstown sightseeing itself. Thank you so much The Hurleys i wouldnt book any other hotel but yours next time.

Nothing everything was perfect.

A clean and cosy place that was in a great location - a short walk to town! They provided us a free upgrade for our anniversary which was excellent!

Comfortable and tidy. Great location. There is a gym, sauna, shared laundry room and some? baths in the room have the spa jets. Staff were great.

The roadworks outside was a bit of a hassle but not too bad. Due to finish around early 2024.

Rooms were lovely, very comfortable and cozy. Loved the spa bath. Lady at front was very warm and friendly 😁

The road works were a bummer, but the actual room was fine.

loved the spa bath

older

Liked the room just not up to cleaning standards

Wasn't as clean as expected

Parking and getting to the hotel is a bit of struggle.

Amazing view. Clean and tidy.

That we weren't aware of significant road works.

Very clean and the bed was unexpected luxury! also despite the road works outside they didn’t bother us and the off street parking was excellent.

nothing

The room was spacious, comfortable, clean, location was as described and an easy ten minute walk down into town (I prefered to Uber back up the hill).

Nothing to do with the room or facilities but I found the 6pm closure of reception a bit unusual, (maybe staffing issues), as was having to talk through a speaker on my arrival at 5pm. No-one at reception again when I checked out at 8.30am, just a key drop box, so definitely no warm fuzzies from reception although perfectly polite and adequate when they did come to check me in.

Great location, walking distance to town center.