Mercure Lyon Centre Château Perrache

This is a grand old hotel which has been very nicely updated and is very comfortable. It is right by Perrache station and within walking distance of major tourist spots.

It is worth pointing out that Lyon Part-Dieu is the main Lyon station these days. Perrache does still have some long distance services but is more regional. I understand it is due for a makeover.

The front desk was very helpful with getting us train tickets to Paris The hotel was beautiful and historic

Comfortable rooms. Ideal location. Friendly staff

Rooms a bit stuffy, air co not really working

Comfortable room and bathroom. Nice views from the South side rooms. Good breakfast.

Unexperienced personnel (unable to give restaurant recommendations). Unattentive personnel (are busy talking to each other, but do not open the closed frontdoor at night). Insufficient room cleaning personnel (my room was not cleaned one day, and was only cleaned end afternoon another day). Slow elevator. Worn down furniture. Bar and terrace have old uncomfortable furniture. Outside terrace has a poor view (a wall and traintracks). The south side rooms are noisy (freight trains, trainstation announcements). There are many 'misery people' outside the hotel, sleeping in tents on the sidewalk, an unpleasant and unsafe feeling (but no problems experienced). The basement contains the 'torture or interrogation' rooms from WW2 Gestapo, now converted into meeting rooms. I believe these are too many inconveniences for the price I paid.