Crowne Plaza Beijing Sun Palace by IHG

Helpful staff. Nice area for walking along a river bank. Lovely room.

Seemed like there was a small of smoke through the air con at times.

There were so many amenities provided at the hotel: ear plugs, sleep eye mask, toothbrush, toothpaste, floss, mouth wash, shower hat, bath salt, sanitising hand wipes, single use plastic toilet sear cover, free spring water 3 bottles a day. They gave me a souvenir fridge magnet with Beijing tourist attraction at the time of arrival and also at departure. There is a Meituan delivery cabinet downstairs that I could order delivery. The room I got was upgraded and it was very modern and spacious. Kind of like Pepper in Gold Coast and it had a view of the residential areas. Breakfast options were quite amazing. Loved the food there, it had Chinese and Western options.

On the day of arrival at the hotel, there was some organ transplant conference registration there in the lobby (it went on for a few days) ... which freaked me out a bit.... (after hearing about how China took people's organs without their consent on YouTube), I felt extremely terrifies., if not because I couldn't refund my hotel payment, I would have left. The gym area of the hotel was very hot and humid given it is a glass roof, and it felt like the air conditioning was either not on or not strong enough there The hotel room had gentle cigarette smell, which quite annoyed me as I am sensitive to it. I had to stay there for 5 nights, and you do get used to it but it didn't really get better. The hotel room is right next to a fast train line; I hear the noise from 6am to sometimes late in the night. Initially I thought it is the planes flying over the hotel as it is not too far from the airport. Then I realised that it is the train line! No wonder you get ear plugs... it all made sense. Kettle was too big to catch water from the tap

good location, good staff and good lounge facility

Nothing

I flew via Hong Kong, from Colombo Sri Lanka to Beijing. It was almost 12 hours hours. The receptionist took 35 minutes to find me a room and said my two sons didn't have a reservation. Then, after speaking to someone, said yes, they found the reservation. I was given the room 1935, and my two sons were given right at the other end of the floor room no 1918.