Sofitel Grand Sopot

The view, the staff, the hours and support.

The shower valve didn't work well and would go extremely hot in room 420 after a few minutes. This was all hours of the day. Overall a memorable stay, but I will watch for future issues with water in the shower.

Location is amaxing

Nothing

Die Lage am direkten Strand ist unschlagbar. Liegen und Schirme sind immer verfügbar, auch der Gartenbereich zur Seeseite ist sehr schön. Wenn das Wetter mitspielt, kann man herrlich auf der Terrasse frühstücken. Außerdem strahlen das imposante Gebäude und die Geschichte dahinter eine besondere Atmosphäre aus. Erwähnenswert ist auch Concierge Lukasz, der mit besonderen historischen Kenntnissen über die prominenten Hotelgäste der letzten 100 Jahre glänzt.

Definitiv der viel zu kleine Wellnessbereich. Der Pool ist unterdimensioniert, die einzige (!) Sauna winzig, dunkel und wenig einladend. Dieser Bereich kann definitiv den Anforderungen eines 5 Sterne Hotels nicht standhalten. Generell ist das Hotel schon recht in die Jahre gekommen, die Teppiche auf den Fluren sind verschlissen und wellen sich, nicht zu übersehen sind die nachlässig durchgeführten Schönheitsreparaturen z.B. in den Fensterbereichen der Gemeinschaftsräume. Alles in allem überwiegt der morbide Charme eines in die Jahre gekommenen Grand Hotels.

* Great location — very convenient and well situated. * Overall, a lovely building with a nice feel. * Good breakfast — enjoyable and with a good selection. * Staff were quite nice and friendly.

* The hotel felt very dated, with old-fashioned décor throughout. * The carpet in the hallway was old and bumpy in places, you could actually trip over it. * The lighting in the rooms was terrible. It was too bright and not at all atmospheric. * The bathroom lighting was particularly harsh. If you used the bathroom during the night, the bright light would completely wake you and the children up. * They should consider using something like Philips Hue or other adjustable, dimmable lighting in the bathrooms and bedrooms, so the light can be softer at night and more atmospheric. * The light bulbs also seemed unnecessarily high-powered. * The mattress wasn’t particularly comfortable. * I was told I would have a park view, but the view was essentially just a view of a car park. * When I asked about changing rooms, I was told it would cost an additional £1,000 to move to a room on the other side of the hotel with some kind of sea view. * I didn’t feel it was reasonable to pay another £1,000 for a similar, dated room just to get a better view.