Didn’t have breakfast

A cockroach in my pillow, we had to move rooms

The bathroom interior was nice.

The reception staff wasn't very fluent in English and quite slow...

WiFi doesn’t work and room is not sound proof.

Nice breakfast, friendly staff, clean rooms.

The promissed parking is available only for small vehicles, not for Van or Suv, because is in some basement. The rooms are not properly sound isolated, you can be distrubed by the noise from closed rooms.

Kind staff , Mr Julian in the reception was very helpful, upgraded our room to the suite and helped us with the parking

Breakfast buffet ( not many options)

Good staff.

Room smelling bad with mosquitoes.

Stuff is very friendly and room is clean! And very nice suprise- cava and fresh fruits👍

for the breakfast- mabey something fresh for the sandwitch and eggs or smth.

The rooms were nice and breakfast was good.

The main reason I would never return to this hotel is the payment system. I booked a non-refundable stay on Booking and nothing was deducted from my card. The next day I received a message from the property to either send a wire transfer or to pay via some link which was not working or I would be fined by Booking during the year. We went back and forth with the property on this because I was not able to send a wire and the link they were providing was not working. The property stopped responding 5 days before my stay. We went to Spain not knowing if this means we will be fine with the hotel and this was very inconvenient because this was my first time going to Spain and we were arriving at midnight so we were worried 5 full days and could not cancel the booking as it was non-refundable. We had to find an alternative in case this hotel does not let us in. When we arrived at the hotel, they were very unpleasant during check-in and did not even mention the inconvenience caused. The second reason why would not go back is because of the location. It is far from the city centre as we walked mostly everywhere.

I had booked a single room but as it gave out on to a busy main road when I came back in the afternoon I realised it would be impossible to get a good night’s sleep . The reception dealt with the problem quickly and gave me a much better room at the back of the hotel.

Good location, nice hotel. Parking is possible.

Great location. Clean and comfortable room.

The room is not sound proofed. I could hear a Spanish guest next door having a phone conversation.

Pretty kind staff.

You can hear cars passing by all the night. Understandable, but still annoying.

limited menu in restaurant and when we bought food was raw

the bed was comfortable and the room reasonable. The bathroom was large also because it was for disabled people, I guess. The hotel had also some common facilities, like relaxing pool, that were nice. The general design of the hotel was modern and nice.

Some of the facilities were not accurate even if they were relatively new. For example they did some refurbishing in the bathroom but they closed some holes on the wall simply by using some cement of different color and this gave the impression of a lack of accuracy.