The location was the best

Завтраки с видом

Шкафы и полки пыльные, чайник в номере был тоже грязный. Хотелось взять тряпку и сделать уборку)))

Pleasant family stay for 15 days, the children loved the hotel and its surroundings, thank you for the team Omar, Erdal 1 & 2& Muharem and hope see you again next year :)

The location

TV was not a stable signal

Nice boutique hotel. Location ideal.

We had a wonderful experience at Aldem Hotel. Erdal, our host, is a welcoming person who helped us all the time, guided us, gave us recommendations of places to visit and where to eat and also answered our messages very promptly and quickly. The hotel is very nice, clean and quiet. At the accommodation we received a larger room, to our pleasure, very chic and clean, and the linen was changed daily and hygiene products were brought to us daily (soap, shower gel, shampoo, hair conditioner). The view from the terrace on the 7th floor is special and not to be missed. Every evening we stayed to admire all the beauties of Istanbul from the terrace. The breakfast is very varied, with both traditional Turkish and international dishes, for all tastes. We confidently recommend Aldem Hotel! We will definitely be back!

Very close to all the attractions. Very nice and polite staff. Every day cleaning, new towels, shower gel, shampoo, the room smells nice and spotless, beds very comfortable. The rating on booking, is too low for what they offered. Over my expectations.I would recommend the hotel. Also, price very good.

The location is just in the heart of the tourist attractions but not too crowded. The staffs are friendly and helpful. The prayer mat is provided in the room too😊.

Tbh, all that I need in my room is already fulfilled. But the condition was poor: the inside of the electric kettle was burnt and had an unpleasant smell; WC wasn't cleaned well; the TV remote control didn't work, could be the batteries must be changed (but this problem isn't a big deal for me).

great value for money

no negatives

Location super. Nice view over old town and Golden Horn from the rooftop.

The location was fantastic, and the price was reasonable.

The staff was friendly and speaks good English. 👍

The staff are nice and friendly, always willing to assist and to provide information. Location is great, surrounded by many places to eat and easy access to attractions.

Some of the rooms are small in size, but if you are there only to sleep at night and be out and about during the day, it should be fine.

Location was excellent and price was very reasonable

The staff was good and spoke well English apart from cleaning staff.

The location is perfect - literally around the corner from Sultanahmed tram station and close to most of the famous attractions like Hagia Sofia, Basilica Cistern, etc. They served a superb breakfast - we just loved it! The staff were extremely friendly and helpful. They upgraded our one room without extra costs so that we could have two adjoining rooms. The rooms were comfortable and the daily cleaning of the rooms were well done by two very friendly ladies.

The only negative thing was the shower in room 302. All the water does not drain out causing the floor to become very, very slippery which might cause someone to fall. But besides this, everything was great and we just loved staying at Aldem Hotel!

interior and hotel staff

The staf is exellent.

Location is Excellent and close to Main attractions, Breakfast on 6th Floor was very nice with various options, Room was Clean and Totally worth the Money.

Nothing particular as such.

Where it is located.

Dear Aldem Hotel, Since your receptionist started yelling at me when I tried bringing some issues with the room to his attention upon check-out, I will address these matters via this forum. I made our reservation for end December in mid October already at a very expensive € rate. The hotel has a great location close to the main tourist attractions. So we obliged. When our train from Bulgaria was confirmed, it turns out that our check-in date would be one day later. I e-mailed the hotel to request a change and they indicated, "no, take it up with bookings.com" Which I did, but they wanted to charge me more for 3 nights than for 4 nights. I advised the hotel accordingly. They were not interested in assisting. Upon arrival we once again requested if they could not be lenient re the additional night we did not stay and once again was told to take it up and make payment via bookings.com. Then we got to the room... the terrible terrible room. (Supposedly an upgrade with a view) 1. It is so tiny that there was no space for our luggage. 2. The toilet seat was broken. 3. The fan in the bathroom hasn't been cleaned in years. 4. Window view is of a derelict building. 5. The place reek of smoke. 6. Shower water only luke warm. 7. Duvet cover/bedding is ripped and torn. 8. Cleaning buckets and mops in the hallways. 9. Hot breakfast foods are cold. 10. Crockery are chipped and cracked. 11. Not to mention the incessant noise. Every day when we left the hotel I intended to address the attend-able issues at the front desk. However the lobby was always unattended and devoid of any hotel staff. While we were still staying at the hotel, we got a notification from bookings.com that the hotel has cancelled our booking.(???) Thus how do I process the payment the hotel insisted I have to address via the website?

Location

No smoking in room

Love the rooftop view.. The room is clean but a bit small. there is elevator in the hotel which is really useful. Location near the sultanahmet tram stop, not hilly..

- we need to go upstairs for breakfast. it is not suitable for guest who use wheelchair. breakfast variety is a bit limited - please keep the kitchen utensils in a clean tray. i can see mold in the utensil tray for teaspoon near the coffee maker

Staf too friendly

Room size but i think its better one at that Reagan,because all hotels have small rooms ,

location was perfect and the employees were lovely

my room was too small

great location

on 2 occasions they cleaned the room and didn't do the bed and old bra was left from previous person staying

Aldem hotel ,has a good breakfast buffet, good staff,and they can organize Airport transfer, hotel has a very good location you have all around by 5 mins (kapalicarsi , Ayasofya Sultanahmet Cami) .Perfect for family vacation .