Friendly staff, confort bed and good size of room.

The internet was very bad, almost no signal at the room during the whole week.

Nice welcome, even though it was late. Room was lovely and clean. Very comfortable. Breakfast was very nice also. The restaurant was light, spacious and everything you could need was well cooked and tastey. Great place to stop if you're heading north back from london

The staff were super friendly. The location of the hotel was great!

The cleanliness of the bed was not acceptable.

The room was nicer than expected and the air con being on in the heat was a welcomed bonus! I wasn’t expecting much from the breakfast but it was very nice and a good selection.

Nothing to complain about. The area is very quiet which may not be ideal if you’re looking for a “night out” but this isn’t a reflection of the hotel.

Great value for money, ideal location for my needs, handy for all shops and centre. Staff were really helpful and friendly. Room was very comfortable.

Nothing

Staff were excellent, extremely friendly and helpful. Rooms were clean and equipped for all my needs

Staff were very friendly and helpful, food was lovely and good options for dairy free!

We stayed for 2 nights while visiting family, this is the second time we have stayed. The room was plenty big enough, clean and airy. There were drink making facilities, a hairdryer, iron and ironing board, aswell as shower gel and soap in the ensuite. The breakfast was very good, lots of choice, hot food, cereals, porridge, fruit etc. The staff were all friendly and helpful. The location was perfect for us visiting family, although we didn't leave Stevenage, its a good base for the local area outside of the town.

No complaints at all.

Clean, in house restaurant, walking distance to the train station, reasonable price.

Restaurant needs to expand menu options

No on site parking, usb chargers in room didn't work, the milks in room had gone off, not enough staff looking after the bar and check in desk spent 10 minutes waiting to be served a drink and no one in front of me at bar.

The staff were wonderful

evertything, thankyou

Every thing was very well organised.

staff were very helpful and friendly

could be more affordable

staff were very friendly and super helpful

beds were so uncomfortable we have stayed before in a different room and beds were bad also

Great Staff, especially check-in and check-out. Very friendly and informative.

Really poor nights sleep. Felt like the bed dipped in the middle so we rolled together

clean

you had to walk in to old town as not very much to do in Stevenage it self

Like the breakfast lots of variety. My room was next to my family and we could join each other without leaving the room.

Staff are excellent

Rooms a bit hot

couldn’t complain about anything

The service was excellent.