Everything

Nothing

View from the window and good bed.

Why the hotel has in the name "all inclusive" when nothing is included? It seems to me strange not to have bathroom separated from bed room. I miss at least one chair in the room.

the property is in a great location, close to the ski lifts, and is one of the more affordable options in town. the rental shop is conveniently located and the services were good in the shop.

you would think that a hotel called “all inclusive hotel” would in fact be all inclusive. unfortunately, the descriptions that the hotel provided both on booking.com and on their own website are incredibly misleading and unclear. the “apartment” rooms are just hotel rooms that have no access to the “all inclusive” amenities. we communicated with the hotel before arriving and checked in smoothly and were not informed that our room did not include breakfast & dinner like the website advertised. it wasn’t until we showed up for dinner that the staff told us we’d have to pay $40 per person for dinner if we wanted to eat there. the staff then proceeded to argue with us and claim they’d told us about the meals prior to arrival but when we showed them the message history it was clear this wasn’t true. the hotel seems to have built these new “apartments” recently and should consider changing their name if they don’t want to offer the “all inclusive” amenities to those guests. many people are looking for apartment style lodging, but this isn’t the place for that either - the room has a tiny mini fridge but no kitchen amenities - not even a kettle, glasses, or basic things you’d find in a typical hotel room. the ventilation was also poor despite there being a thermostat on the wall, the only way to cool down the room is opening the window, but beware smokers outside. the spa is extremely outdated and the “hot tub” was dirty and lukewarm. overall we feel ripped off and the room was not worth the money.

The atmosphere in the resort itself - the buildings themselves, the snowy landscape and the delicious food (in the Pic-Nic restaurant) make you transport yourself to another reality and thus effectively relieve you of the usual problems.

The price for one room per night (100EUR/person /night) is not to be underestimated. This price does not include breakfast, cleaning, change of towels or sheets (we stayed 4 nights). Maybe this is normal for the region, but it has never happened to us until now. And in the cheapest hotels we've been to, there was cleaning every day and a change of towels at least every 2 days. I should also mention that there was only one set of towels in the one room with two people.

good location, great room in the new part of the building

big gap between new and old building. wellness area was small, dark and really old fashioned.

fantastic place . Polite and highly moral staff.. I felt comfortable in the place.. The view is amazing on the high mountain area.. The furniture is elegant. The kitchen contains all the tools and machines that you may need. There is a laundry service at a price of 2 euros and a dryer for 1 euros.. Summer tickets are available to enter the cable car. In Sölden and free public connectors and surrounding areas

Nothing

location to center

Excellent location. Family rooms very spacious. Staff approachable and pleasant.

accommodation is very dated and little if any capital expenditure has been spent in years. Staff, whilst very kind, are somewhat disorganised and haphazard. Food was acceptable although buffet food did dry out on occasion. Bar is tiny and lacks any atmosphere, more an ante room to the buffet dining hall.