Cama confortável. Produtos de higiene muito bons.

O primeiro quarto que me foi dado era péssimo e cheirava a mofo. 3 bloco. Pedi para trocar e fomos para o 2 bloco. A porta da varanda caiu na mão do pessoal da limpeza e não arrumaram imediatamente, tomei um susto quando entrei no quarto e o ar condicionado não funcionava , tive que ficar insistindo para que alguém viesse recolocar.

Mucha variedad en las comidas y todo muy rico. Destaco la atención de la gente de recepción (tuve un problema con el pago por usar tarjeta de debito de Argentina y me facilitaron pagar a diario para no tener problemas con el pago).

Podrían mejorar el estado de las reposeras y sombrillas de la playa. Los productos de tocador no nos resultaron buenos.

Das Personal ist extrem freundlich und gut ausgebildet. Die Ausstattung des Hotels ist ebenfalls sehr gut, besonderes das Fitnessstudio (Trainer Iandê war extrem kompetent und hofflich).

Das Essen hat uns leider enttäuscht. Häufig scheint die Menge der Speisen die Qualität zu überwiegen, und es gibt eine begrenzte Vielfalt an Angeboten, die oft ähnlich sind. Es fehlt an gesunden sowie veganen oder vegetarischen Optionen. Zudem gibt es eine gewisse Menge an Lebensmittelverschwendung sowie viele unhöfliche undankbare Gäste, wobei anzumerken ist, dass dies nicht dem Hotel zuzuschreiben ist.

Do atendimento, das opções de lazer e restaurantes.

A comida é ótima, especialmente dos restaurantes Italiano e Mediterrâneo. Todos os funcionários são muito educados e simpáticos. Cama e travesseiros confortáveis. Chuveiro excellente.

Peçam um galão de água mineral assim que chegarem, pois a água filtrada que servem lá é horrível e me fez passar muito mal (perdi um dia passando mal).

Me gustaron mucho las instalaciones. Es muy lindo el hotel, la habitación, muy limpio todo. Y punto super extra para los dispenser de agua en todos los pasillos. Los restaurantes que reservas muy buenos. Destaco el mediterráneo por la excelente atención y por la comida y variedad. Y muy buenas las actividades de la noche

Habia un tema con el cafe a la mañana .. no lo servian, tenian muy mala predisposición en el buffete. Solo ahi porque todo el personal en general muy bien. Y por ultimo, faltan algunas actividades mas para niños de 2 años. Todo era a partir de 4 y la sala de juegos muy pequeña.

As piscinas são maravilhosas, Acarajé muito bom, food truck de hamburguer e hot dog e bar na piscina. Excelente jantar italiano, muito bem feito!

A luta para conseguir um guarda sol na praia, o pessoal ia 08am deixar toalha e as coisas e sumiam para reservar o guarda sol, em casos de lotação o resort deveria ter algum tipo de organização sobre isso e não deixar os hóspedes lutarem para ter um guarda sol.

É minha terceira vez no Iberostar Bahia e em todas as oportunidades a experiência foi excelente. Resort incrível, com excelente estrutura, equipe muito competente, piscinas maravilhosas, um sistema all inclusive de primeira qualidade. Ótimos restaurantes, várias opções de lazer.

Meu único pesar é quanto à falta de tempero nos pratos servidos na maioria dos restaurantes. Fico sempre com a impressão de que falta sal, algum condimento na maior parte das refeições. Talvez seja um cuidado da equipe para não pesar a mão no tempero, o que pode desagradar os hóspedes, mas para o meu gosto particular, os pratos poderiam receber um temperinho a mais.

Gostamos de tudo, excelente hotel, refeições maravilhosas

De ter comprado a pulseira branca atar, não vale a pena

Muy buena playa, extensa para largas caminatas, con poca gente. Tal las opiniones no hay relación entre las instalaciones en la playa y la cantidad de gente. La única manera de encontrar un lugar es yendo temprano, 8:30 hs aproximado y reservar con las toallas. Eso es casi la regla en los resorts de playa. Buena y variada oferta gastronómica, muy ruidoso el restaurante buffet (siempre sucede en hoteles grandes). No me conformaron los resto temáticos, ya que el menú me resultó poco variado y algo ruidoso el lugar. El resort está muy bien diseñado, se llega fácilmente a todos los lugares. El personal tenía una predisposición asombrosa aún con muchísimos huéspedes. El año pasado estuve con mi pareja en el Grand Palladium de Imbassai que fue muy bueno también, pero con la playa a 1 kilómetro. Realmente que la playa del Iberostar este tan cerca es genial porque para quienes prefieren la playa a las piscinas, pueden estar todo el día frente al mar.

Insatisfecha con los restaurantes temáticos. No tenían todos los platos de la carta. Los camareros se veían muy inseguros.

comida y bebida de primera calidad y variada, 4 tohallones grandes en el cuarto para dos personas,

Podria haber un servicio de transporte interno (imprescindible para personas mayores o con problemas motrices),las distancias son muy grandes. El comedor debe tener una puerta extra de salida al baño (lateral)

Segurança, limpeza do quarto, atenção dos funcionários.

Pelo preço cobrado a qualidade da alimentação poderia ser melhor.

Cortesia e atendimento dos funcionários!!

A música ao vivo com os cantores que se apresentaram acabavam muito cedo, por volta da 21:30 hs. Poderia estender o término da apresentação para as 23 hs.

Do atendimento do setor de reservas do hotel.

Our daughter loved the Kids Club! Overall we really loved every minute of our stay and can totally recommend it.

The restaurant by the beach could not be booked for dinner, as it was already fully booked every night of our stay. The hotel should have stricter policies against people reserving chairs by the pool with towels etc.

The location was very peaceful and calm. Beautiful gardens, the distribution of the different areas of the Hotel are very good and you can easily find everything. We took our three daughters 3, 8, and 9. They loved the kids club where they spent a couple of hours a day playing, swimming, exercising, acting, cooking (pizzas) they even take them to eat and many different activities more like the daily show. Our daughters would rather go to the club instead of hanging out with us; Lol! but they were having a blast with kids their age. The people in charge of the kids club were very friendly, responsible and organized. The food in general is very good and varied; buffet, Asian, Italian, Mediterranean and fast food. We went a couple of times to the Prestige area by the beach and boy was it worth it, top brands of liquor and spirits. The service was superb, here is where we met Valeria she made us feel like VIP customers, very friendly, professional and fun! Overall the hotel, rooms, activities, restaurants, bars are a solid 9. I don’t give my stay a 10/10 because of the beach. The ocean was very rough those days. I would definitely recommend this hotel and will come back.

The ocean was very rough (probably the dates we were there)

The staff is fantastic. Helpful, courteous, efficient, and always smiling. The rooms and other facilities are very good.

great location, great and helpful staff at the reception, okay rooms

day buffet was okay ish…not great

location

staff ! they offered me an upgrade for a “ocean view” room… for extra money. and guess what ? zero view… 3 different staffs couldn’t help me and i payed a lie. my reservation was for 4 days but i left within 3 because NO WAY DESERVES TO STAY IN A BAD ENERGY PLACE ! it was a family trip, i have a 1y baby… i dont want any stress. so in the end i pay extra for nothing.

Food was excellent and staff very helpful. The kids had a full time recreation with excellent support.

The principal restaurant is hot and difficult to eat in a place like that.

I really liked the staff, but apparently they didn’t have resources to make our stay better.

The food really disappointed me. The salmon was tasting old and very fishy. I couldn’t swallow it. I tried three times to make sure it wasn’t a mistake, however, all of them were disgusting. To complete my frustration, I went to the Maresia’s restaurant in march 26th, and they didn’t have soft drink to serve because their machine was broken. However, they didn’t make a effort to bring us some cans.

Food service have some issues

The place is very big and comfortable. Impecable rooms, delicious food!

Reception personnel to be more attentive, only speaking portugués. Reception employees must speak Spanish and English

beautiful arquitet

very clean and organized. friendly staff, great room with good beds and shower

everything is a far walk (to and from all meals for example)