Breakfast was excellent Staf very friendly and helpfull

Internet connection in the room was bad, hope they can fix or improve that

The staff was incredible, very friendly, attentive, and responsive. The food was divine, very fresh and tasty , also had a plethora of choices.

When in Belém, i always stay at this hotel, but the rooms could use a renovation. Our toilet was leaking, the bathroom ceiling was cracked, the panel by the bed where the electrical outlets were, came off the wall. I won't complain too much because you get what you pay for after all. As long as food is good and the place is clean, I'm content.

staff were fabulous, most friendly, helpful and professional. room comfortable, pool nice, breakfast good hot shower

no bar to relax and have a drink of an evening.

biggest problem was internet in room- must have for me. Worked fine in hotel lobby, but not at all in room. Staff took several hours of saying "technician is there checking, else will change room to resolve." none of which happened . Sympathetic to internet issues in Belem, but this far exceeded norms for a 4* hotel

Breakfast and location are excellent

Internet in the room was very bad

Amazing staff. Very friendly and always ready to help with a smile on their face.

Building need to be taken care. If you turn off the air conditioning the humidity will drip from the ceiling (condensation) - you will wake up with a rain indoors. Please invest in some dehumidifier immediately.

only location is good

dirty, old, and the bed was wet. air conditioning only working very low temperature

Great staff great breakfast clise to fantastic restaurants.

No hot water for 3 days, internet was intermittent.. Some time it works.... Slow.

Lovely hotel with amazing staff. Loved the position - close to everything you need to see in Belém. Will stay again there for sure.

Location, friendliness of staff, breakfast and shower.

Wifi signal was poor, totally useless.

Nice stay

Near to everything

No comment

The staffs are helpful and kind. Had Castanha do Para at breakfast. The location is quite nice just in front of Praca Repubulica.

Hotel equipment was old and simple than I had expected. No water was available in the room.

it’s very well located. we like the swimming pool for the kids to play. the staff very helpful and friendly 😁👏🏽

There wasn’t a kettle in the room to make my baby milk and to make a Coffe as it used to have. the breakfast used to be more taste. the rooms and bathroom need an update.

Location , and the rooms were good size

Hotel is old, stuff not working, no toaster at breakfast, . Just a shade of what is used to be