location

thin walls and noisy room neighbors

The location is impeccable. Moinhos de Vento is one of the best neighborhoods in Porto Alegre, so the hotel is very close to Parcão, malls, supermarkets, and good restaurants. The staff is friendly. Especially Mari, our floor's room maid, did what she could to improve our (20+ days) stay.

The place is filthy, poorly maintained, old, and disgusting. Every single wall had either mold, stains, dead insects, or was broken (very often, it was a combination). The bed was not comfortable, and once, the sheets were changed to some that smelled like stinky feet (I'm not joking). Our air conditioner was installed above the bed, and we could see the light coming in, so big was the hole (see pic). Breakfast was poor, with the same options every day. The variation was in how old and hard the bread would be--believe me, in a 23-day stay, we saw it all, even bread with mold. Not to mention the atmosphere in the restaurant (see pics), with mold on the ceiling, beyond broken air conditioner, and understaffing. Wifi was laughable: I eventually gave up on complaining and ended up using all my data plan so I could work. So that we could at least laugh about our situation, my husband and I would refer to the hotel as "captivity," hence the title. To sum it up, if you can afford ANYTHING better, run away from this place. The location and price are excellent, yes, but the overall experience is absolutely horrible.

Location.

Location and nothing else.

I think this hotel should be undergoing a deep maintenance and refurbishment. There isn't a corner of this hotel that isn't broken, cracked, unkempt, moldy or dirty. Worst experience, we had to ask to change rooms because the sink was dirty with toothpaste and the shower was filthy. The room we were moved to was not satisfactory either. The sink was clogged, dust and dead insects in every corner, mold near the window, among other things. I think rooms in these conditions should not be rented.

location, location, location

room a bit run out. no buffer between bed and corridor area. other guests could be noisy in the middle of the night

The hotel location is great, walking distance from Parcao and Calcada da Fama. The room was comfortable and clean, good value for money.