location, comfort, waterpool, food, staff

Everything was great, from the food to the staff. I would highly recommend for those looking for a hotel in the area

Wifi was on and off, not consistent. We did not need much during our stay but it might be an issue who is dependent on it.

I liked the pictures on the website. The hotel did not meet the expectations of the pictures online.

The lobby area needs updating The pools were not inviting The rooms were okay

Breakfast was great. Rooms were clean. Pool looked clean but we didn't get a chance to use it because we were rushing to go to Lima. The hotel was also situated inside a gated community. So, the added security was comforting.

Excellent property with polite helpful staff! Amazing view - Two pools, garden, amazing bar, awesome restaurant with huge spread super fast internet Big smart TV with Netflix, Amazon Prime Very big room & super comfy bed Very good breakfast Located in a nice residential area

The room didn’t have a safety box although the pamphlet given during check in says it has For old people or people with leg injuries like me will find it difficult & tiresome to climb the flight of stairs if the room given is on 3rd or 4th level as there is no elevator as the hotel is on the slope of a sand hill. But they did help with my baggage. Although the restaurant & bar is within the same hotel but they are different commercial establishments. Thus you need to pay 18% VAT on food bill which you don’t need to pay on room tariff as a foreigner. The room doesn’t have a wardrobe, the cloth hangers just dangle from a bar on a side of the table. Complementary water is not given in the rooms. A 15 min taxi ride from Huacachina for those who care - didn’t matter to me. There are no restaurants or super markets nearby - but the hotel restaurant is great with reasonable price.

everything was just as described

some of the kitchen staff were a little rude

Ok - very busy in the morning - short on staff

Was missing water in the room No night light in the room for reading Floor not very clean

Very nice place, comfortable beds, big room with air conditioning, good shower. We were very pleased with the services, friendly staff, fantastic breakfast and welcome drink!

The price and the room was fine, the hotel is 20 minutes drive to the popular huanchina oase and the desert .

The pools are mostly noisy from kids. One of the lady at the breakfast should be more friendly ! For a dinner the hamburger was terrible, after that had 2 days problems with my stomach. The Checkin time took too long .

The facilities and pools were pretty good

The staff from the restaurants were kind of rude but apart from that everything was great

Water was cold the first night and then next day there was no cold and it was hot. Not sure if this was normal or not. We didn't complain because we thought perhaps it was normal 🙂

friendly staff made the whole experience very comfortable

pools, clean rooms,great food