close to the beach

water pressure, staffing, could be cleaner, pool needs to be up kept…

Dinner

Water pressure and thin blankets

pool , bar , beach

poor water in room, no hot water

It's a heated pool. The rooms are rustic and woodsy.

There's no fridge in the room. The lunch/dinner menu didn't have many options.

The rooms are perfect for the price, good value, everything you need, no frills. Clean, cool, safe. The restaurant was also great for dinner!

The toilet paper wasn't refilled in the women's bathroom.

The location is amazing, the beach is absolutely beautiful. The room was stunning and we mentioned my husband's birthday. They wrote happy birthday in flowers which were lovely. Breakfast was also lovely.

NOTHING!!!!

The breakfast was tasteful. Just took a long time to get it but when it arrives, it was good. Simone was awesome. She was courteous, friendly yet quite professional.

I would like to see a chair for sitting in the room.

great customer service and food

need more detail cleaning prior to guest check in

Loved the positioning. Staff were friendly. Massage was great!

Service was really slow. Needed more people to run bar and kitchen and pool area towels etc. Lights didnt work and TV stopped working. No hairdryer in room. When requested did not turn up had to go ask again.

Friendly staff, very clean, beautiful beach location, has lounge chairs and umbrellas.

Wish every room had a mini fridge no charge.

Everything was good….we enjoyed the closeness of the beach and pool The food was very good I understand there is some construction going on but it did not interfere with my time It would be nice if the things listed below could be fixed as I have already booked another stay in June and I would like the same room if it was possible please Room 308

Just a couple of things Faucet in bathroom needs tightened …….it was wobbly Door frame in bathroom needs painting.

we love that it was right on the beach and close to other restaurants. it is small and guests feel like family

peddlers bothering guests on the beach. We like to buy food on the beach and support some venders but some don’t know when to stop. we missed the security guard that has been there in our past stays

Great location and property. Enjoyed my stay there. Would recommend it to many.

The breakfast was cooked fresh to order authentic jamacian cuisine and service with a smile all staff were amazing and helpful the location in comparison to price was lovely

At night they put a black cover over the front gate. This made it difficult to identify at night. But found it with satnav

I called booking.com to confirm through them that the hotel didn’t have construction (the reviews around my travel date complained of construction noises. including the fact that there’s nothing stated by booking.com or Negril Palms of construction being in the works). they said there wasn’t any construction which wasn’t true. when I got there, they would start early & loudly. then they would turn the water off unless you called then waited for them to get back to you about turning it back on. Which wasn’t ever immediately or anything similar to a timely fashion. I was even asked “Do you need the water?”...... well of course I need what I paid for. after going back & forth with booking.com & them trying to contact a “manager” I still wasn’t satisfied with the outcome. TERRIBLE.

the palms and lactation

food was very bad, no taste and no entertainment whatsoever

we love the location right on the beach and the friendly staff and yummy food

the rooms need updates and they’re was construction going on on some of the buildings so it was noisy during the day but didn’t affect us much cause we were hanging out on the beach during construction hours

the location was the best for me

tv didn’t work there was construction going on in the rim directly infront mine so it was exceptionally loud. bathroom was not clean and poorly designed so it was just constantly wet

i love the beach and pool. it will be great when we can have 3 meals a day served. I know staffing is hard right now but more help in the morning is needed for breakfast. some people have to get to the airport and it is so slow they have to go hungry.

The guy at the bar was a little cold. seem to have an attitude about something.

The location and grounds were great

The staff were non existent and when they were available they were very slow, acted like they did not want to be there. The rooms are very very basic, lighting very poor. My room did not get cleaned during my stay either.

Nothing

Not clean lot of dust

it was just Junk bunch of dirt no TV no pool it was junk they were doing construction noises from 6 AM to 6 PM it was horrible experience