Location, staff, valet

No door on the 9thshower, we picked a non window room and we regret that !!!!

Location

Way to much noise

Location.

WAY…WAY to expensive for valet. When a property does not have parking valet should be complimentary. That was the main reason I didn’t give a full 100% review. Also, the staff should be a bit more welcoming.

Excellent location

No maid service at all. Garbage never emptied, fresh towels only if you ask for them, dirty towels left in room. Worst was that our room was directly above the bar so we had the band playing EVERY night until the wee hours of the morning.

In liked that the property was clean and secure.

Lack of storage and impracticality designed bathroom. Also not the adequate amount of luggage carts. Water bottles from the lobby were very overpriced.

The location; and the decor was awesome!

No parking; and valet didn’t know how to drive a stick! After telling me he could drive a stick and he knew what he was doing; he stalled my car 3 times before bunny hopping away. And then same at the stoplight (and chirping tires).

The location is perfect!

The staff was ok.

location

The roll window treatment didn't work, the roll bathroom door wouldn't stay closed. Tried talking to maintenance guy, he ignored us. No real front desk only people working at the bar that are the front desk.

No help from staff

location

size of room

Rooms were nice. Liked that there was live music in lobby.

We paid for valet and one evening when we returned there wasn't a valet to be found. We waited nearly an hour for someone to return. Meanwhile the valet parking area at the front of the hotel was full with other people searching for valet as well and we had to either block the road or keep circling the block which took over 30 minutes to do because of the backed up traffic mainly in front of this hotel. A police officer arrived and spoke with Moxy guard about traffic situation. He just continued to stand at door. If I pay for valet I don't feel I should have to wait an hour for someone to come to my car and park it.

Location

Rooms had nowhere to place yur cloths. Could have had at least one dresser. All they had were pegs on wall

location is the best for venturing downtown! our room was clean, bed was comfortable, I requested extra pillows at booking and was pleased to find them in our room when we checked in. We really loved the communal space that the lobby offers as well as the bar and live music. we also had an excellent meal and service at the rooftop restaurant. the fact that you have to use your key card to access your floor on the elevator (for safety reasons)was an added bonus.

I found it was hard to hear when checking in because the check in is at the bar where there’s live music and a lot of commotion going on. there was also an overwhelming smell of marijuana when we entered the lobby that could be smelled throughout the property. the soap/shampoo containers in our shower were less than half full and the dispensers didn’t work (also didn’t like using the same shampoo/body wash as previous guests-felt unsanitary) it was impossible to take a shower without getting water everywhere. our handicap accessible shower had a curtain but no liner so water gets everywhere in the floor

The location is perfect!! Beds were very comfortable.

The rooms had no drawers or closets

Convenance to Broadway and area attractions.

Showers did not have enough hot water in morning hours. Sink was clogged allowing back of water, slow to drain. Lighting was poor in room.