Sirens Beach & Village

Hotel is ruim opgezet en can alle gemakken voorzien

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The layout and the style

The service in the bars in was average at best.

Das Hotel hat uns begeistert mit einem außergewöhnlichen Angebot an Speisen und Getränken!! Auch die Lage direkt am Strand war super! Strandliegen waren ausreichend vorhanden. Die Anlage ist sehr gepflegt mit großen Palmen. Ideal zum Entspannen!

Es gab im Hotel viele englische Gäste, daher wurde viel englisch gesprochen. Die Animation am Pool war etwas zu laut. Mittagsruhe gab es nur von 12:30-15:00 Uhr. Es gab keine Kinderrutschen, nur einen Kinderpool.

The palm trees around the hotel, it was very beautiful especially at sunsets, the beach in front of the hotel main building. The very tall young bell boy that helped us with our baggage, he was the nicest of all staff from the hotel and village.

So first of all our very first interaction with reception we got an attitude like staff making grimaces, making us fill our information ourselves after our long trip for 4 star hotel I expected clerks are supposed to do this. We noticed from this initial interaction that Italian guests got special treatment like explaining all the amenities, maps, directions everything, for us - nothing. I had to ask myself for a map of the resort. Also about the Italian guests .. when I contacted the hotel months before we went about the location of our room nobody told me that our “bungalow” is in a “village” full of only Italians, entertainment was all in Italian even the espresso they called its Italian and they couldn’t serve us free espresso from the barista machine cause we are not Italians even though we paid for all inclusive. So we had to drink the bad watery coffee from the automatic machine. Imagine how we felt looking at the pool bar at that village how Italians are served with smiles very good coffee and we had to pay extra for it because “we didn’t have it in our contract “. Also nobody told us that the main building was full of Germans and other nationalities because of which there was at least entertainment in English so the last 2 nights we discovered this ourselves and finally felt like we belong there. So we started having breakfast lunch and dinner there and not in the village. Food was ok, not a lot of variety with main dishes also pizza and spaghetti were served every day for lunch and dinner .. for these kind of money I expected mussels calamari and shrimps for dinner. Next thing was the mosquitoes, I had to literally fight mosquitoes every night instead of sleeping just because no one thought of placing mosquito nets on the balcony doors and bathroom window.