Staff are super friendly. My room was tiny but provided everything I needed during the stay. The bathroom was very clean. The location is great, no more than 5 minutes walk to most of the tourist sites. By the way, the tea there is great too and inexpensive.

Because of the proximity to the cathedral, it can be annoying to hear the bell every 15 minutes. But that's something you would expect, as the name of the hostel indicates.

Everything

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Very close to the cathedral and some great alleys for restaurants and shops. Very modern, clean and comfortable B&B with great rates. A cafe on the ground floor. Good breakfast.

Location was great! So close to the cathedral! Staff was ultra-helpful and the room was sooo cute! It was nice to have convenient breakfast on-site.

The shower door had mold on (around the seal area). Besides that, everything was great!

The place has an excellent location, and the staff is very kind. The room is clean and so comfortable. Good breakfast.

We had an issue with the front door entrance key, which didn't work at night, and we didn't have any emergency number to call, but we could handle it with the help of another guest. But despite this issue, we would surely like come back if in Santiago.

I felt very welcomed by your staff named Herme. Her helpfulness and sincerity spoke volumes even though I don't speak a word of Spanish and she didn't speak a word of English. The was patient and accommodating. What a way to end our Camino walk from start to finish. Thank you.

Location, room was very cosy and practical, views were pretty.

Okay with no lift myself but just raising that fact (or I didn't see it), and chime of bells (lovely but earplugs in the night may be needed)

Staff were very helpful, they let us keep our bags there for 3 extra days when we went to Finsterre, a bar downstairs, clean and comfortable private rooms

We were given the attic room which was a bit small and cramped with only a small skylight we’d request a different room next time

The location was excellent and the cafe was handy.

Friendly, clean, good bed, everything nice. Perfect location. It's my 4th time in this lovely little hotel.

Great location to the main square and Cathederal

The room is quite stylish and the bed is totally comfortable. The location can't be better. You can see the cathedral even sitting on the toilet ;) Bring ear-plugs though as the bells ring every 15 min (with the ear-plugs I couldn't hear any sound!).

My room smelled tabaco... Someone must have dropped ash into the air-con/heater on the wall in front of the window. The staff was nice enough to clean the room again and with the opened windows it became better.

Location, cozy bed, nice staff, good food, good wifi

The facility is lovely Other visitors can be loud and everyone seems to smoke (I do not). Also, yelling ate won't make me magically bilingual. That was not any fault of the hotel, though

Excellent location close to the Cathedral, a nice, clean and cosy hotel. I liked the bed, found it very comfortable, and the bathroom had a decent size.

The room was rather small, just a little bit of space around the bed. There was a sign on the door that one should not eat inside the room but use the facilities, but when I looked in the building, there were none. There was a problem with flushing the toilet, the button was staying down and the water kept flowing into the toilet basin. Had to move the lid of the water basin many times, to find a spot where it was not leaking anymore.

Very comfortable bed, everything was very clean. Great location in the old town.

The staff was so great! They offered me a picnic in the morning because I couldn't have it in there (breakfast was 8.30-11.30am) and I had to leave at 8 am

The only BUT is that I was is the first floor and it was a bit noisy.

The perfect hotel. Small but perfectly sized. All facilities as one would expect - first class+. Cafe/bar (and breakfast area) downstairs with a terrace. Incredible location seconds away from the Cathedral. Spoil yourself for your stay in Santiago, give the albergues a miss for your stay here; it's a lovely family run hotel (lovely family & lovely hotel) with a true warm Camino spirit. Not only recommended but required!