Great location. Subway line 2 nearby and Seoul station within short walk. Amazing amount of bus lines as well- you can go pretty much everywhere. Very kind staffs. Good bathroom amenities (Marlin Goetz)

The bathroom had a very musty smell and it didnt go away. Not sure it was from the drain or shower curtain or both. The shower curtain was too thin and stuck to me unpleasantly. I have stayed here before in one of the bigger rooms and I loved everything back then- so it could’ve been just no lucky room for me this time. There is a hotel shuttle to the seoul station but thr brochure says 8,000won. There are tons of buses just across the street going to the Seoul station costs only 1,500 won so no point using thr shuttle unless you have like 3 suitcases.

The hotel was a decent location. Close to subway and buses meters from the front door. What was a nice surprise was their spa facilities. It was something I wasn’t looking for when I booked however it was a pleasant surprise to see Japanese like sento/onsen style hot baths and sauna. Amenities were spotless and were segregated between male and female. Staff were very friendly and always willing to assist. When I return to Seoul, this will be my hotel of choice.

There wasn’t anything I disliked. If anything, I think their breakfast price could be lower as I would have eaten there if it wasn’t for the prices. There were however cafes nearby where I grabbed a sit down breakfast for half the price.

Great service from the front desk staff, and the suite was clean, roomy, and just like the picture

The street was nosy with people rioting, but the hotel already notified me with the information

Close to places I want to visit.

The stains in the shower and on the bed sheets.

I liked everything, everything very beautiful, clean, tidy, good location

Location, space

Treating the tenant requests

Staff were excellent. Always willing to help and always positive.

Room is a little dated, the bathtub is a bit soft underneath your feet so potentially some water damage, not a major issue for staying there but they should probably look into that.

The location is excellent. my room was spotlessly clean. The reception staff were so helpful, and a lovely bar room

The window view wasn't good,

Location, big room, full kitchen facilities which is useful. Had separate living and dining space which is great. I have stayed at the same property about 10 yrs ago and this was my return trip and to see it renovated was great. There was even free shuttle service to nearby popular spots that tourist will visit. It was also easy to get a cab along the streets just outside the hotel. I will opt to stay there again if I return to Seoul.

Just some small hiccups from housekeeping. Not sure why there were always missing items in the bathroom. Lack of towels (some days face towel missing some days other towels missing last thing I want is to be accused of taking the hotel's towels), lack of toilet paper (i.e. not topped up during the routine daily cleaning there was a day I called housekeeping and they actually forgot to bring the rolls) and despite asking for body lotion to be refilled it was not done (had to remind 3 times to have the lotion topped up).

Counter staff was ok

The room was very dirty 1) aircon when on, spews out dust. And is also noisy so the bulk of the time, I was sleeping in a stuffy warm room 2) toilet was obviously not cleaned at all despite the “daily housekeeping” I’ve evidence of hair from before the stay which remained till after. Thank god for the public sauna where I could shower since the room toilet was disgusting 3) funky smell in the room / toilet 4) threw away my bedroom sleepers but didn’t replace them

The location is good. Staffs are always helpful and smiling. Bed is really comfortable.

Nothing

Really close to Myong-Dong, easy to walk around Seoul, the view of the massive gate was nice bonus. All staff were very friendly and nice, would love to come back here again.

Maybe it's just us, but the sign for the place was not as easily visible as other places. And also, the rally happened every day right in front of it (but at the same time, the rally isn't something the facility can do) and it didn't bother us as much as we were worried. Especially since the rally did stop relatively early everyday as well.

The staff are very friendly and helpful when they are not busy. They also gave great food recommendations. The room is very spacious and amenities provided were really nice. Location is very good as it is near the subway and there are lots of delicious food places that are open for 24 hours within walking distance.

Room was a little bit dusty which triggered my allergies. Not enough staff to attend to all the guests during peak times. There was no lock for the bathroom door, not sure if it was broken or something.

Spacious and clean room which is value for money. Great location - near subway stations, walking distance to namdaemun market and myeongdong. Friendly cleaners and prompt service support provided during my stay.

Staff are friendly; location is good, facilities are thoughtful.

Suggest to extend sauna operating hours to 12AM.

Reception staff were professional and helpful. Loved being able to leave bags after checking out so we could spend the day sightseeing before our flight. Thank you so much.

Spacious room, clean, quiet

Loved the location. Lots of restaurants nearby. Easy walk to metro. Very quiet, clean and helpful staff.

It would have been nice if the lounge was opened for drinks. Also, we don't like not having a top sheet on the bed.. A dooner is too hot but that's just a personal thing.

Location. Bright room.

Old.