Quality Hotel Oceans Tutukaka

Room was superb as was the shower/bathroom, the bed was the most comfortable i have ever slept in, so much so i asked the reception what brand so i could investigate

would have liked towel rail in the bathroom and yogurt/cereal for the breakfast

Lovely stay, the receptioist was very friendly knowledgable and helpful. the room was very nice and the breakfast excellant

We left unopened food and drinks in the fridge by mistake . when we phoned an hour later,(we were travelling so didn't realise) we were told the food had been disposed of.

Room was upgraded to Level 3 to improve view. Looked directly out on Marina and was beautiful.

No hair dryer in room, but accepted room was undergoing minor remediation.

The location was great.

Positives: Greeting - staff lovely Location - wonderful Linens - fluffy towels, clean crisp sheets Breakfast - delicious Negatives: - High tariff off-peak compared to other North Island hot spots I travel to - Beds hard, pillows lumpy, they need toppers and pillow selection - Restaurant closed for dinner low season although message I got from hotel implied it was open - The hotel exterior was painted like a children’s daycare centre and an eyesore to the surrounding environment. The back garden was neglected looking with half dead trees - Lift was tired and sloppily painted. - The hallways were scuffed and dinged with dirty stains on the carpet which was not welcoming at all, felt like a hostel. Needs a big spruce up.