Comfort Hostel

This was a wonderful place to stay -- so much so, that I booked two separate stays here during my time in Guatemala City (beginning and end of trip). I had different rooms both times. Both were overall very clean, spacious, with comfy beds, and large bathrooms with good showers. The hotel is located in a non-commercial area in Zone 10, a very safe zone close to the airport (less than a 10-min Uber/taxi ride away), not overly far on foot from one of the nicest indoor shopping malls I've ever seen in my life (called Oakland Place). The staff here were extremely friendly, hospitable, and helpful. I would especially like to give a shout out and huge thank you to Ernesto Dominguez, one of the managers (?)/reception people there -- extremely professional, accommodating, and kind. Muchas gracias, señor! The hotel serves a delicious breakfast (included in price) every morning in the small dining room near to the patio (when I was there they made a crepe/frittata-like dish, along with a side of fresh fruit, black beans, and warm bread, and fresh coffee and fruit juice. An amazing value, I would stay here again in a heartbeat! Recommend to all!

Very small thing -- I would add some more hooks or places to hang stuff in some of the rooms, as well as some hangers. One of the rooms I stayed in (my first night) didn't have any places to hang clothes in the room. Maybe not all the rooms are the same, and maybe they've updated this since I stayed there.

Staff was very serviceable and friendly. Communication was easy and responses to all my questions were quick. The bedroom was spacious and clean, bed was comfortable, I could open the window for nice fresh air, the bathroom was clean and very functional. Breakfast was very hearty and delicious, fresh and made with care. Appreciated sitting out in the patio under shady trees. As a solo woman traveller, I felt safe.

pillows could have been more comfortable. I would have appreciated making unlimited drinking water available. They have bottled water for sale, and staff was nice upon arrival to fill my bottle, but that was an exception.

Wir haben zwei Mal in dem Hostel geschlafen. Einmal bei der Ankunft und einmal bei unserer Abreise in Guatemala. Beim ersten Aufenthalt hatten wir ein gutes Zimmer in der ersten Etage. Alle Mitarbeiter sind sehr herzlich und authentisch. Bei Frühstück waren wir immer schon unterwegs, daher keine Ahnung, ob das gut ist. Die Lage in der Zone 10 ist gut, wir waren am frühen Abend auch mal zu Fuß in der Nähe bei einer großen "Shoppingmall" mit Restaurants. Wenn man das normale Touristen ABC verfolgt und vielleicht jetzt nichts alleine herumläuft, erschien uns die Zone als sicher.

Beim zweiten Mal hatten wir ein anderes Zimmer im Erdgeschoss. Das Bad führte dann nochmal tiefer und hatte für europäische Größe niedrige Decken und hatte etwas von dem Flair von der Harry Potter Besenkammer. Aber das ist nur ein kleiner Kritikpunkt, für das Zimmer ist es die beste Lösung für das Bad, ich will damit nur sagen, dass es in dem Haus Zimmer gibt, die schöner sind :)

Great place, quiet, clean, comfortable, good hot water and WiFi, breakfast was good too.

There were no supermarkets within walking distance, only very small stores, which was a bit inconvenient but it's easy to take an Uber to other places.