The "air conditioning" doesn't really do anything and even the staff is confused on how to turn it on.

The location is good, next to the Den Haag HS.

We stayed for 4 nights, and no one came to clean up the room, not even to change the towels during the stay. Our bed was broken, and the partner was sleeping in the whole on one side of the bed, and the bed was leaning on the wall. I had to jump in the bed. The breakfast was extremely poor. The hotel is actually a student hostel, not a hotel to go for a vacation.

The staff was great. They were extremely helpful. In addition, I loved the entire vibe. You just can't beat free laundry and free workout room.

all students they use drugs hard drugs. i can not stay in the same place with people who consume cocaine and extasy.

The atmosphere in the hotel.

We received a quite small room, for one person; we were two persons.

Trendy and comfortable place to stay/hang out in

Accessing it via card which didn’t work very well at times

Super friendly staff, Great gym with lots of equipment, Games like table tennis, mini soccer and billard that are free to play, Ten minute walk to the China town and central shopping area

Windows didn't stay open, Some little stains on the walls

Location and areas for bike storage

Hard chair in room, didn't see anywhere to recycle plastics etc

the location was great and the facilities were up to par

we did find that one member of staff was quite rude and very reluctant to offer any kind of assistance. specifically she really did not want to let us park until the check in time and seemed to take a lot of joy in telling us no. we were literally only about an hour early… all other members of staff were lovely, however.

The location, the room, and the service. All great

Could be cheaper for solo travelers.

Accommodation, location, installation, staff

The staffs are very nice and helpful.

The room was nice and cosy, but a little small as there was no place to keep luggage. The bathroom was clean and spacious. The facility has a gym and laundry for guests for free. The restaurant is an excellent place to hang out and interacts with people. They have bikes which can be used for exploring the town.

Yes, they can be accommodating with thier check-in time. The room is charged along with the kitchenette, they provide an induction stove, but the essential kitchen utilities are absent. There are no plates, glasses, cups, cutlery etc. They didn't provide a kettle or coffee maker. The attitude of the staff is rude when approached.

the accommodation was clean, well located and the staff was very helpful.

The property is very nicely designed, with a lot of interesting areas for meetings, work, events, as well as leisure activities such as pool tables. Rooms are also comfortable and nice looking, although the whole vibe is more youthful and basic. I am not young, but still enjoyed it. The location is convenient as it is close to Holland Spoor station, while also walking distance to the city center. You can rent a bike from the hotel, which is also very convenient.

I had a slightly bigger room with a kitchenette. Which was very helpful. You get the kitchen utensils from the the reception, but if you really plan on cooking a meal, this is quite basic, and quite needlessly so. For example, you don't have anything to wash the dishes with, not to put them anywhere to dry. There is a plate, but nothing else, for example a salad bowl. This is all minor, and overall my stay was great, space is nice, and staff helpful, but as I said, this minuses are totally needless.

nearby the train station and very centered in the city/centrum.

I did not like the bathroom, especially the shower and the annoying plastic shower curtain. The shower area is really small Brushing your teeth or washing your face is bit difficult because the bowl is small but the pipe is big. I had tv problems through out my stay but didn’t get to tell front desk until late after because I was out mostly. I had to pay city taxes even though I live in Den Haag Voorburg and again I had a problem again trying to complete booking via the hotel’s official website. I had a promo code and didn’t get no discount.