The hotel is in a super location, the staff in general are very friendly and service minded and breakfast is superb.

We travel with a fully electric car, and had checked in writing and verbally that the hotel had charging for an EV. When we arrived the chargers were blocked by a diesel Mercedes and two hybrids that were not charging. These cars blocking the charging was vividly defended by the reception staff. The same cars were also there in the morning, and I ended up driving 2,5km to a charging point. Waiting an hour for the faster charger to be available. Walking back to the hotel for breakfast while the car was charging, and walking the 2,5km back to the charging to pick up the car. It is beyond me that the reception staff continued to defend their way of operating, and there was not the slightest indication of an apology.

Room, view, breakfast, balcony

the location was perfect. the room was clean and spacious. breakfast excellant.

Close to everyting, parking outside hotel

Everything was great

Extremely clean, very luminous, excellent decoration and quality of materials, furnishings, etc, attention to details. Very comfortable beds and pillows. Excellent breakfast.

Nothing really,

Bad wifi access

Breakfast superb!

A real balcony would have been nice!

Staff is ridiculously friendly. They could not do more to please you

Easy to find, nice clean modern hotel, staff made lots of effort. Good breakfast. My second stay here in the last few years and if I need to return to this area I'll be back!

Covid local authority form was only in German, a little slip of paper to explain what it says (I still don't really know!) in another language (not necessarily English) would be good as even with google translate it didn't really make sense!

A really great hotel. Staff was amazing and so was the room. Awesome breakfast. I will be back!

Nothing!

The staff at reception all spoke good English and were very helpful with the car parking. The breakfast was exceptionally well presented. The hotel management had researched my birthday, and a card and gift was waiting at the breakfast table. A most pleasant and happy surprise. A short 5 minute walk took us to the Seestern Fish restaurant as recomended by the hotel, really good quality fish and cuisine.

There was nothing that was significant at all.

Lovely breakfast and location. Our superior room was a decent size and very nice and modern bathroom.

The hotel parking was full upon arrival.

Great breakfast and close to both the center of the city and the beach

An indoor and/or outdoor pool would have been a big plus

Super professional reception. Good information from the smiling and welcoming staff. Very serious about Covid-19 and careful with cleaning. The room was perfect and the breakfast was unique. The location of the hotel is really good and you are close to everything.

There was a coffee machine in the room, but you had to buy the coffee capsules at the reception. There should be coffee capsules in the room included. (However, it is a 4 star hotel!) It's not about the price - it's just good style that there is the possibility of coffee/tea in the room. There was a ferriswheel just outside the hotel that made a noise - a constant humming sound. Really annoying when you want to sit and relax on the balcony.

Breakfast, Balcony and view and rooftop restaurant for lunch

Not really