Wyśmienite śniadania, duża różnorodność jedzenia, park wokół hotelu, cisza i spokój otoczenia

Nieczynne jacuzzi przez dobę( włączono je dopiero, gdy było więcej osób w hotelu i zrobiła się kolejka do jacuzzi), bardzo zimna woda w basenie i brodziku dla dzieci.

Ładna okolica choć niewykorzystana w pełni. Bardzo dobre śniadanie, niestety na tym koniec plusów.

Strefa z basenem niezadbana, brudna i wręcz odstraszająca. Woda w basenie zimna, personel nieprzyjemny i jest go zdecydowanie za mało. Oczekiwanie na napoje przy barze to 30min, szlafroki niedosuszone, stęchnięte. Generalnie nie polecilabym tego hotelu znajomym. Dopełnieniem niesmaku jest wymiana pokoju na gorszy standard niż zarezerwowany, w związku z brakiem miejsc.

Ładna posiadłość 🙃 ponoć kiedyś dom uciech.

Brak empatii i zasadności biznesowej. Byliśmy z dziećmi i jak to dzieci troszkę się grzebały przy wyjeździe. Za dodatkową godzinę obiekt zarządał … 100% stawki dziennej. Usiadłem.

grounds and hotel are beautiful and the spa services were amazing.

1. Clean rooms, nice territory, beautiful view. 2. Very good breakfast with various tasty food options.

1. Staff is not speaking english 2. All information about hotel services is in polish 3. Plastic glass in bathroom, very weird for such a nice room. Even though it was very clean, I was suprised housekeeping didn’t attend second day. 4. When we arrived, receptionist just gave us a key telling your room is in another building. That is it. Then I started to ask, how do we get to the spa, where breakfast is, where building is. We could barrly get an answer as nobody speaks english. Finally receptionist guided us to another building and showed us a room. Just imagine, late evening, no lights, noone is explaining us anything. The hotel is anything but welcoming. 5. We left our stuff at room and went to a main building to attend aqua zone. When we asked receptionist (another one) where the spa is, she waved with her hands and turned around, telling something in polish. 6. Staff must speak english, information about hotel in rooms should be in english as well. Otherwise how we as foreign guests will respect hotel rules, terms & conditions if we simply dont understand polish?

woda w prysznicu zimna, jacuzzi i basen lodowate

Classy architecture, scrumptious food, friendly staff, gorgeous park. our room in the Residence was superb with a stylish decor.

some customers with no manners with unruly dogs staying in the beach house. hopefully a one off incident as these sort of people do not belong to such a classy place.

Pool

- Lot of rubbish in the trash of previous guests - Dirty smelly tap water, the smell was like there was a died rat into the water - Dirty carpet - Dirty bed makes us felt too itchy - Broken and unworking air-condition. Cold room. - Photos on their page and on Booking are are beautiful, BUT definitely different in reality. I totally disappointed about the less atmosphere room I received comparing to photos here on Booking.