The Park Hotel Motel, Suffolk Park

Friendly staff & Great location

Amenities looking a bit tired and could do with a refresh - particularly the bathroom

Very lovely staff Kelley

Nothing really. My room was very comfortable.

Perfect for our one night stay to recharge and spend a wonderful evening.

Linen was very clean and beds comfortable. It was quiet and location was very central.

We arrived in to stay on a Monday evening. I needed to upgrade from a standard to a family room and despite efforts to ring at least 3 times in the 24 hours prior there was no response. On arrival to the motel there was nobody in attendance. A short time after someone did arrive to reception and explained that Sunday and Monday were the receptionists day's off. Once we had our key the reception closed their curtains and doors so we were not able to request anything. How do you operate a motel with no backfill in place for reception on two days of the week and no message sent to at least explain what to do if you needed assistance??? Secondly, for the price paid per night there was no soap in the bathroom and we then had to wash up the crockery as per instructions on the wall. On checking out, again there was nobody in attendance at the reception.