weighing scale for your luggage readily available, soft bed :)

noise from outside is loudly heard from the room, room is warm and very humid (adjuted ac several times but still), small area for our luggages.

Great location, comfy and clean

There's no house slippers, there's no bathrobe.

staff are friendly and room is clean. location is good as well.

room smells not that good and sound insulation is not good.

Very friendly staff, clean, cozy, excellent location

cant access the internet. weak wifi connection.

Clean, nice location, 24 hours working reception.

Beds are uncomfortable and squeaky. No windows blinds - light from the streets are entering the room which is not great. Also there is no feel for privacy. Noise insulation almost non existent: you can easilly hear and understand the topics from another rooms, which is not great. Vegetarian options for the breakfast is not great. Coffee is very cheap. They are using instant coffee. And juice is mixed syrup with water Noise insulation

The staff are very helpful. The hotel is clean and comfortable.

No complaints.

very good breakfast, good location, nice people, comfortable bed

not good WiFi signal in the room

staff, cleanliness, location, proximity to metro and tram

certain noise from street in the day, calmer in the night

The location was great. Sheets and towels were changed every day. Breakfast was good. The staff was nice and friendly.

Nothing we didn't really like.

Room was clean and the stuff were very friendly.

Nothing to complain.

great rooms, very friendly staff and perfect location

if I could change anything it would be the breakfast- if this was better it could easily be a 4*. lacking fresh bread, more fruits and better juice.. this was the only problem in my opinion.

accomodating

Thanks for accommodating my late check in and for the friendly service.

The bed and the air condition was excellent. I liked the interior. Breackfast was very good.

The wi-fi was poor.

The hotel was lovely and clean and bright. Ariadna and Omar on reception did everything they could to make our stay great. We arrived early expecting just to drop off our bags but Ariadna said she would have our room ready in 10 mins, which she did. Breakfast was lovely with a good selection of food

Was a little noisy at night could hear doors banging closed and people talking

Good location.

On the front desk team two ladies borderline rude, the other 3 people who I met were really helpful. Housekeeping team too noisy in the early mornings, shouting and interacting really loudly. Some people go there to rest and that should be respected.

Everyone was nice, the room was perfect and clean.

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Great location. Staff very friendly. Omar was very helpful as well as Raul. The food was a good value for the price we paid. I would come back in the future.

Air conditioning is bit dated and the bed could do with a beddind set rather than a quilt between two sheets....

quite room and friendly desk people

towels were all dirty

Great room, friendly staff, had a mini fridge and a view, what more could you want?