comfortable

all was good

All staff were fantastic, so helpful and kind whilst working really hard. The rooms are a good size and well furnished with plenty of light. The pool was great, the sauna and steam room were very good too. The restaurant and bar where nice and very well run. Plenty of parking and good easy location.

The sofa bed was a bit tired and mattress very thin. A fridge in the room would have been welcome.

Very clean and the rooms were a good size. The beds were comfortable and the staff were so helpful.

N/a

Location good, bar ok but needs more choice and better service, room was too near the bar and reception

Tried to charge for parking is taking the p155!!! I pay Booking.com the rate so stop trying to cut out booking.com - when I try to book direct it costs more!!!! Holiday Inn sort your selves out!! Room too near a very noisy reception, bar not enough beers. Also barmaid was not allowed to accept 4pence less in cash for a round (“I’ll get in trouble!!” For 4pence really - when I gave her the extra £5 in cash she had to run to reception for cash change - and I had to wait 5 minutes before I could go back to my seat

The spa

Our check in was at 3pm one room was ready and we had to wait for the other one. We said we would have a coffee at the bar which was very expensive and we had to wait 45 minutes for our room. As a gesture a complimentary drink would have been appreciated for the inconvenience.

Absolutely wonderful. Very pleased we chose this hotel. Good value. Lovely spacious room. Great sofa bed which turns into two singles for my boys (7yrs&8yrs). Staff were so friendly and professional. Breakfast was probably the best hotel breakfast I’ve had. Would very happily stay again!

Nothing

Nice room

Breakfast was poor

room, bathroom, breakfast

Room could have been cleaned a little better