It’s location

It was dirty, smelly, basic, out dated, and it was currently under construction. Levels closed off. The rooms carpet was filthy and stained. We complained and left immediately after arriving. We sought out another hotel in the area and moved. We were also charged twice and had to ring Booking.com and hotel to sort it out. We did not receive the full payment refund. Unfortunately we wound not recommend this hotel in its current state.

Food was good.. but the waiting would put you off eating there . Staff very thin on the ground.. and badly trained.

Didn't like much .. bar most uncomfortable..no staff..overpriced.

Location was super

Buffet breakfast on first morning - when we had an early start - as very limited (we had been led to expect a full cold buffet) but was charged at same rate

Staff were very polite and pleasant. Room was perfect.

Nothing. It was a good stay

Central location

Nothing

Heat not working in room.

Staff was nice, good location, the breakfast was decent as well.

we got the wrong rooms at first, they moved us to the correct rooms. I made the reservation for 2 rooms which means that we have seen 4 rooms at the hotel and all of them didn’t get hoovered, the carpet was dirty and the coasters for the glasses were wet. They didn’t empty the kettle (who knows for how long the water has been there) plus they turned the heating off during the night and apparently the heater also heats the shower, consequently there wasn’t hot shower during the night and morning because they only turned it on in the morning and it takes time to get warm. In two rooms the phone wasn’t working so we had to go down to the reception whenever we wanted to ask something. The parking for the hotel is really small, if you’re lucky you get a spot otherwise you will have to find another place to park.

Location

Breakfast

Location was ideal being close to most shops and the available parking either in front or in the secure car park in the hotel. Staff was extremely friendly and helpful in every way

I cannot find any fault with this hotel

The location was good. The shower was good.

I felt the pictures on this site didnt reflect the room we were given. The room was very basic and bed was extremely small. We also.booked breakfast to find out the next morning there was no breakfast available as this is based on demand.

The food was great, and the staff were charming.

The couches in the suite were a bit torn

Had a great stay and friendly helpful staff

Enjoyed it all

Great location right in the centre of Sligo town, with a good amount of parking for such a central location. Hotel staff were beyond helpful and nice and added to the overall experience of the hotel.

On the expensive side but did not take away from the overall experience.

Location is good. Rooms is very clean and warm,very comfortable. Late bar is nice. Breakfast is full and tasty. All staff very friendly. Was glad to stay here :) Highly recommend!

Breakfast /location &value for money

No complaints

quiet hotel at night

on engagement with some staff i.e. ordering food / query attitude and approach could be improved with regards to customer care.

Very clean, great location.