The staff are friendly and there is lots of different activities.

Cleanliness is not good. The room has stains on the walls, towels are old and there is lots of dust and dirt in the spotlights in the room. I complained about this and they said they unfortunately often receive feedback on the lack of cleanliness. They didn’t serve service water at the restaurants.

the amenities and food

expensive

the place itself is a City! 4days 3nights trip - we didnt get out of the hotel at all as there are just so much things that can be done at the hotel itself. from the beach, to the pool, to the exclusive lounge to the entertainment area —— you just have it all inside the hotel. also, pls avail the dinner buffet at least once on your stay as it is worth it…. the staff are ALL polite and friendly. the areas are clean and accessible. they just simply have it all—- just too much of good things at this place sooooo Boracay Shangri-La wait for us!!!!

very minor-toilet bowl flush was not working well but our bad coz we just dont want to be disturbed so we didnt complain it

The place itself because it is well maintained and the people working with the company are almost all warm and caring with their guests.

They somewhat missed that we were there to celebrate my birthday.

Beach, tidy and some very good staff

Dated, some not so attentive staff and overall price vs quality

the property has good facilities

extremely dated , old fashioned and over priced

booked 7 rooms for a wedding banquet and ambiance and location was perfect.

nothing that I could think of.

the staff is fantastic and the grounds are beautiful

the room feels quite old and overpriced for the money. we chose to stay in the ocean wing, yet the rooms felt their age. felt like we were walking into 1988

Amazing, beautiful and lush. Beach is fantastic.

Nothing

enjoyed the amenities

those staying beside our room were noisy, I could hear them as I was trying to sleep which was annoying

The beach was great with a lot of fish even pretty close to the beach. At just a little over a meter deep right behind the big rock in front of Breeze, I think I saw about 10 kinds of fish in less than 10 minutes. The sand was good too, not too coarse, maybe not powder soft like flour but fine enough for kids to play with and walk pleasantly barefoot. My kids (11 and less mature and 5) loved the pools. Teens/tweens and above might not have as much fun if they prefer waterparks as the slides are for younger kids. King bed is huge. Two double? sized beds are put together with one mattress covering. A complimentary extra bed was also available but we didn’t need it. The greenery/landscape was beautiful. All the hotel staff were great. Service was excellent.

There’s not a lot of choices when it comes to food if you want to eat indoors away from the heat. There are only two indoor restaurants with air-conditioning; the buffet and a chinese restaurant, which was a problem for us when we were not in swimwear playing in the pools/beach. The air conditioner in our room gave off a moldy smell. I’m sure they would have switched us to another room if I had asked but I was already exhausted from two grouchy kids by the time we got our room keys which brings me to the next subject.

no shuttle provided inspire of the promise made by booking.com

One day isn’t enough , there’s so many activities, the staffs are super friendly, everything is just great!

Breakfast was good and good location

Bathtub should have been cleaner.

everything is very good

none

EVERYTHING WAS AWESOME. Will definitely go back!

Tides dinner buffet food selection was a few and they have poor drinks option. It should be included in the buffet.