Cosy cottage feel. Enjoyed the penguins

lighting in the unit was terrible, either far too harsh or far too dim. felt very dated

Great spot to stay Walked along beach out to island in morning. Went along to Penguin watching that night no luck but we did see one wandering later that night so don't give up

Comfortable bed. Restaurant on site. Great location. Easy parking.

No hooks in bathroom or shower ledges. Prefer to not have another unit above 9

We booked a 4 person room then I requested a ground floor room as we were travelling with elderly parents. The property manager contacted us and advised there were no ground floor rooms for 4 people so they provided 2 x 2 person rooms, one directly upstairs from the other, at no additional costs. Very generous.

The 'complimentary' penguin tour was very appealing for us and as such we did not join other paying tours anywhere else around Tasmania knowing this tour was included. Unfortunately, on the night of our tour, our little furry friends were not interested in appearing for us! Had we known the tour booked through other providers in town was in a different location/operated by a different company, we would have booked with them to view the penguins earlier in the night as well as attending the complimentary tour. We have no complaints about the complimentary tour as no-one can predict wildlife behaviour, but if promotion included information about different viewing opportunities, that would have been helpful.

Beautiful location

Great location. On-site facilities (restaurant, recreation room etc) were good. Great view of the beach from the room. Room had good kitchen facilities. The staff were very friendly and helpful. The penguins were the highlight - just needed to be patient to see them.

We booked for three - two adults and a child. However, the crockery, cutlery etc were only for two. Some maintenance needed in the room eg bathroom door didn’t close properly, toilet ran.

The location was fabulous. Close to the beach and other local activities. Restaurant food was quite good.

The property was a little on the tired side. It definitely needs some TLC to help make it a great place to stay in Bicheno.

good view and restaurant was very nice good

not clean, not enough inventory, 5th bed was a sofa and couldn’t open it properly as there wasn’t enough room, shower head and tap were bad

location, room was clean, great views. not that we had our daughter or had a dog, heaps of room for kids to play outside and dog friendly walked to the island and back. saw 🐧 🐧 🐧

wasn't a fan of the menu nothing to our liking the staff member who organised the penguin viewing needs to be educated on penguins. not give out two torches and then no instructions, letting people make noise and let people wander around with kids making noise. for those that know anything about the little guys, people need to be quiet and not shine torches on them. it's a privilege to be able to see them in their natural way of life at night. not to scare them away.

Location was lovely!

The penguin show is non existent! I booked paying extra because it’s said there is an included show. We waited til 10pm and one penguin came past. It should not be advertised as a free penguin tour there is no tour.

Beachfront location was great

More expensive than other hotels but thought it was worthwhile as it included the penguins. They no longer watch the penguins come up the beach, instead you stand on a platform up from the beach. We failed to see any penguins & the staff member was unable to answer questions & made it clear he didn’t want to be there. Very disappointing

Close vicinity to diamond island and penguin viewing is on site and Included. On site restaurant is convenient

Room was rather dated but had everything we needed

location and penguin viewing

not very clean

Seeing the Little Penguins at night! Nice beach to easily get to and walk on.

Pillows

the location