la playa y la proximidad de todo, servicio

Location on the beach. West Bay. Great beach and bar staff. Great dive crew. They take care of your gear on and off the boat.

This place is amazing. I’m simple the housekeeping was outstanding every single day they came and cleaned my room spotless. Now breakfast is outstanding also they have a huge variety of food and even have an omelet bar, they pick you up from the airport. They have a lot of great staff anywhere on the property. Darwin the lady who checked us in the guys that offer tours to the dive shop guy’s all outstanding. If you are worried about your safety don’t be they have it squared away security everywhere!!

Hmmm nothing my time here flew by

Close to beach Airport shuttle good

Shower head partially blocked Aging infrastructure, worn paint on outdoor wood.

The staff tried hard but were unsupported.

The transport did not turn up for 75 minutes after it was due. The website does not make clear that they have one bus and they pick all the flights and ferry’s up on the same bus. This means a high amount of waiting whilst different ferry’s and planes land at different times. We were left in midday sun and I was travelling with my 77 father so this was actually quite dangerous. Also the airport shuttle from the hotel on leaves every 2 1/2 hours so you end up with a lot of waiting around. We had a local flight 8:30 and so were wanting to leave around 7 but had to get on the bus at 5:30 instead. Furthermore despite being booked as bed and breakfast and having to leave super early due to the infrequent buses they still would not provide a breakfast box to take. After complaining we were able to get a separate shuttle at 6:30 but still not food. On arrival at the hotel there was only one lady on reception and a full bus load of people to check in. We waiting over an hour to be able to check in. All in all these records really tainted our time here and we would not recommend anyone this hotel due to this

good location and clean. excellent breakfast and nice staff. Best of all, great beach chair location.

it is a small thing but you have to walk through sand to get to our room so we were always tracking sand into our room.

friendly staff. Javier and Justin, beach boys, were the best!

The staff was great, management was poor.

I checked into my room at 3:00PM, the first room didn’t have power or it didn’t resemble nothing that I thought it would be from the booking site. They moved me to another room which was down the hall, it had no towels, no refrigerator, hair stuffed and the shower and sink drains. It wasn’t clean at all, actually maintenance was still working on the room. They had no ice or cups for us,they couldn’t help me at all. I wouldn’t stay here at all because it was so many 5 star hotels near and this was not the one. I plan to return and stay somewhere else with my entire family.