Holiday Inn Express & Suites Bogota Zona G By IHG

Room was very spacious, clean, and comfortable. Bathroom was also very nice, and the selection of hygiene products is very good. I truly value the attention and diligent service given by all staff members. Also, the view from our room towards the street and the hills was quite nice. Not sure if this is a regular thing, but on Sunday I was delighted to see the road in front of the hotel was not open to vehicular traffic, but only to pedestrians and cyclists. Many people were out jogging, biking and walking their dogs safely.

Honestly, we have no major complaints. There was an issue with one of the elevators the first day of our stay, but it was resolved shortly. Also, the cable service stopped working at some point into our second night.

The hotel is situated in a very nice area full of cafes, restaurants and shops. Our room was spacious, with big balcony and very comfortable bed. The staff were very polite and helpful. Good breakfast with wide fruit selection.

No complimentary bottle of water. Very basic stuff provided in the bathroom (shampoo, shower gel, hand cream), no things like shower cap or hair conditioner.

The beds are very comfortable

When I arrived after a 5 hours flight delayed they gave me a room for 3 people with the sofa bed that wasn’t prepared, (and it wasn’t enough space because if you open the sofa bed it’s impossible to open the wardrobe) I had to go down again to ask what is that room if we are 3 people, kindly they gave us another room for the third person telling me next day they’ll give me a room with 2 beds, also they told me to bring all my stuff down and they’ll bring it up to the new room, that day we arrive very tired and late and our stuff wasn’t there, I had to go down again to collect all my bags. Those situations were very uncomfortable for us that were very tired, at least I expect have a good experience in that hotel that I stayed many times in different countries and never experienced anything like that. They need more staff, it’s just one person at the reception with many things going on at the same time.

Communication between staff terrible , no WiFi during my stayed and find myself going to cofre shops to be able to work