Kersbrook Guest Accommodation

Breakfast room and breakfast was very good Lounge and bedroom chairs and sofas need replacing.

See above

Very nice helpful and kind owner and staff

Car park was too small

I made a last minute booking and although there was an initial problem contacting the property the owner's mum came to our aid. She was extemely helpful in settling us in. The owner was very apologetic in the morning, and wavered our bar bill which was so generous of him. The room was lovely. We had a wonderful stay.

Nothing

Staff = Very helpful. Food = Excellent & a good breakfast choice. Honesty bar at night. Lounge area = Fine Parking = Available and free. Location - Fine however a steep hill to negotiate back from the town which will be an issue for some. Room 9 = Poor. Very dated and in need of some TLC. Broken wardrobe, torn net curtain, curtains themselves old and tired, Wall behind bed had grease stains from previous guests heads. The bed was very noisy. Chairs were old uncomfortable wicker ones. the table for the kettle, cups, tea and coffee was way too small for its intended purpose. A small table in the window bay would be practical so that you could place a cup. The en-suite was tiny which is ok for us but would have been an issue for elderly or larger people. The extractor fan didn't work which is probably why there was black mould on the ceiling and top of the shower cubicle. The shower hose hung across the cubicle so it was in the way when showering. One small bottle of shower gel and two shampoo on arrival but none replaced during a three night stay. All in all a strange one because the age and listed status of the property make it quirky but theres no excuse for tired fixtures and fittings

Tired Room