clean and nice building

Noise from other rooms, not comfortable bed/pillow.

Located close to everything in Arenal.

No food offered after hours.

Comfortable and fairly modern room & bathroom, clean and spacious. Perfect location if you need to catch an early flight (10 min away from the airport by taxi - travel time at 4.30 am, cost 25 €). Walking distance to the beach (not great compared to other beaches on Majorca though, but ok for a quick dip in the sea). Many bars, restaurants and shops in the vicinity. Friendly and helpful staff.

Nothing to complain about :)

lovely light and bright room, great shower and very near to everything.

great location- away from the party and clubs but still close to the beach bus stop in front of hotel many restaurants and supermarket around pool is small but fine, always clean 24h reception good view on the side of swimming pool big enough room (we upgraded to 20m2)

bad internet connection - even the hotel warned us when we arrived no blanket - only a very thin bed sheet to cover, was not very comfortable in a room with air conditioning noisy in the morning - sometimes from the street but mostly from cleaning no refrigerator! there are some nice people working in reception, but others gave us the feeling they don’t like working here..

all about staff , room was clean , food good at the hotel

the room didnt has fridge !!! for hot summers is necesary

location is okay, beach is 800 m far

wifi was too slow, can’t do work from home

cleaness

too slow wifi without car, it is too far and expensive to go to city center

Hotel staff were friendly and helpful. Hotel room was clean and safe. Nice variety of food at breakfast with good coffee. Handy location.

Could hear so much noise of other rooms. Constantly sounded like the room was moving furniture day and night for the 3 nights we were there.

clean

location, ambiance, noisy guests

We stayed for 3 nights total and didn't have time to see hotel's amenities so can't comment on that. In general, the hotel looks nice and the staff is friendly. The rooms were clean and matched the pictures. The beds were comfortable and the duvet was normal.

5 minute walk to beach, shops and restaurants

Not the best breakfast selection

clean room

El Arenal isn’t the nicest place to stay in Mallorca.

room is good, nice space and the hotel is ok.

The air conditioner in the room was terrible.

The Air conditioning made our stay comfortable!

Trash can could have been larger.

The reception staff were very friendly. Close to the beach and a shop and bike hire

The cleaners. They move furniture round dragging it across the floor on all of the rooms starting about 8-9 am? Had a knock on the door TWO mornings at 9:10 asking to clean our room. (No do not disturb signs available) was still in bed, supposed to be a relaxing holiday. Whole hotel was so noisy, people coming home loudly at all hours and you can hear everything. Pool is small and half of it is only knee/hip deep. And only gets the sun late afternoon

Nothing

It was loud and noisy. It seems like some trashy young adults invaded the whole hotel. One cannot sleep at all. Worst experience!