The staff is flexible and accommodating. We were able to check in early in short notice after they checked and confirmed the apartment is ready.

No elevator. A bit exercise when moving in and out with luggages. Not a deal breaker.

Clean and spacious

Needs to have more pillows available Did not mention amount of stairs to access property. Not a problem for us but would be difficult for those with mobility issues or small children/pram

The apartment is huge. Even bigger that expected. The rooms were clean and new. The kitchen is well equipped and the location is great.

There was no warm water in the shower. Only once during our stay one person was able to get a warm shower. We contacted the host about this issue and they simply said that everything works fine, when it wasn't working fine. When we opened one of the windows, the wind was so strong that it crashed and broke into the wall. We responsibly contacted the host right away and offered to pay for it since it might be our fault. They didn't fix the window during our stay, leaving the whole room cold(it's winter, so it's 0 degrees outside). The host kept asking for us to pay for the window the same day, right away, even though they weren't going to fix it. We said we will give the money when we get to the apartment, because we're tourists out and about in the city all day. They kept pressuring us to say when exactly we'll be back. At the end of the night they didn't come for the money, which is fine. But the next morning they started knocking on the door and calling repeatedly at 7 AM. This is ridiculous and really unpleasant. Also it was very unkind to us as customers. They assumed we weren't going to pay for the window even though we contacted them right away. Made us feel pressured the last 2 days of our stay.

closeness to station

only 1 shower and toilet

The apartment was really spacious and so convenient to get to the station and public transport. It was also very good value for money.

Nothing

anca is super nice , the place also super clean and large.

The guys who staying upstair were crazy😅 i am not sure if they have a party but the noise was continue until 2am.

it's close to midi. price is fair very big and clean. facilities are ok

midi is kinda gross. lots of homeless. the person that was suppose to give us key didn't speak basic English.

No breakfast offered

There was a mouse running in the apartment

Great location! Only a few minutes walk from the Brussels South station which suited us perfectly as we were doing quite a bit of city hopping from Brussels. Although availability of Wi-Fi was not listed on Booking.com, we were pleasantly surprised to find it in the apartment. The host was extremely receptive to all our queries. Check-in and check-out were a breeze. Very well equipped kitchen with microwave, hob, oven, refrigerator and every utensil and cutlery you can think of - again perfect for us since we had a small child. The bedrooms are quite spacious with comfortable beds and ample wardrobe space. In a nutshell - highly recommended!

very spacious

a little noise from walking in the apartment above

nothing. we recommend you don’t book with them.

This apartment was nothing like it was described! The host was not there but send a guy who just dropped the keys on the table and left. We booked for 6 people and there were 5 beds. Two of us had to sleep on a sofa bed for one person. There was no way we could get hot water in the shower. We had to call Booking because the host was not responding. We told the host that there was no hot water. The host said that it was working and it was us that could not make it work. The bed frame fell apart in the middle of the night. The furniture were all in terrible condition. There was a step in bare wood in one of the bedrooms and my son hurt himself twice. The TV was not working. The tap in the kitchen was falling apart.

Great price, lots of space, convenient for the station, clean, free wifi, tea and coffee provided, hosts amenable and easy to contact.

Not much, really.

Great location, lovely and friendly cleaner

Place needs some modernisation and is rough in places. Beds and general finish is very cheap, not the best, but all functional

Fantastic location. 5 mins walking distance to main Eurostar trainstation, 5 minutes from grocery store. Only 25 min walk into centre town. Very roomy and comfortably housed 5 adults, with all the necessary amenities. Host was very helpful and friendly.

It is up three flights of stairs, which could be difficult for some people.

Issues with the hot water and heat in the apartment. Also wish we had advance notice about the number of stairs as we were traveling with someone with a disability

Location was great. Host and cleaning lady very nice and helpful. Spacious apartment. Clean.

No dishwasher. No lift.