It was a ground floor extension to a beautiful house, so was well built and would have been suitable for the hosts' family. The photos did not do it justice. The apartment felt very light and airy and, for the hot weather, there were two modern fans and window ventilation. This made the apartment cool. The living room was large and the kitchen was fully equipped. The host was next door, so could be contacted swiftly. There was a smart modern TV, etc, free with excellent reception and modern light oak furniture plus two big cupboards for clothes. The apartment was really meant for 2 people--with a bed that was capacious and very comfortable. However, I slept on the living room couch, which was built for one sleeper. (This was a bonus for me but not everyone would want to sleep on a single couch/bed. so I am not including it in the smiley face rating). All equipment and shower were of excellent quality. Good sheets and towels were supplied. Situated in a quiet street with lovely houses, so felt very safe. I would highly recommend the host and this holiday apartment, which is on the outskirts of London with shops, buses and several tube stations to London nearby. Taxi services to restaurants and nice pubs are very efficient. I would suggest a few leaflets and perhaps a map would help people outside the area find what they wanted. Five star award.

We thought a safety rail should be installed in the shower. The shower was not slippery, but one of us was slightly disabled. A bath mat would have been useful as well. I have a taste for flowers, so a tub with flowers beside the front path would have added to the ambience!

Convenient location

Bed needs attention

Very lovely host, no disturbance at all and readily available when needed.

The Couch was not so comfortable to sleep on.

Property was very clean and tidy, with excellent facilities.