The property and facilities are good. The staff were very good as was the restaurant staff. The beds the rooms were very comfortable.

The noise from the cleaners kitchen staff walking in the communal areas not thinking people are sleeping in the early hours. I told receptionist about this but still nothing was done.

Very comfortable bed felt like sleeping in a cloud. Steaming hot shower which was great in the morning. Plenty of options for lighting in the room. Cool rooftop bar and very friendly staff. Anything that was missing was provided within 5 minutes to your door by staff. There was also a 24 hour room service menu. Front reception was extremely friendly and hospitable.

In the evenings only cold water would come out from the taps as I believe the hot water geyser would be off. Sometimes there were missing amenities such as toilet paper, hand wash etc but the moment you called front desk this would be restocked within 5 minutes.

Staff

Room window

really nice hotel and facilities, really clean

we chose this hotel as they allowed booking without pre-payment as we wanted to pay in cash, we provided our estimated arrival time and it was accepted. on the day I messaged the hotel just to double check and they said we needed to pay a deposit before 3pm in order to keep our room. This was very annoying and difficult for us as we were traveling.

Service and staff were good

Disappointed that the roof top terrace and bar did not open till 7.30pm. The window in bedroom was glazed and so had no natural light.

Brilliant hotel given the price. They have in office restraunt and bar with reaosnable pricing. Loved my stay here and would recommend it to everyone.

Cleanliness was very impressive

Nothing, was odd...

The room was pretty clean!

The attitude of the room service staff, especially Ms Gurjeet was absolutely obnoxious least to say! Whatever request I made, generally only half of it was done even after escalating the issue to the manager!