Appartamento molto bello con spazi ben organizzati

L'organizzazione da parte dei gestori è stata pessima: - ci è stato chiesto l'orario del check in (prontamente comunicato) ma quando siamo arrivati all'appartamento c'era ancora la donna delle pulizie e abbiamo dovuto attendere sulle scale per mezz'ora!!! - all'interno dell'appartamento avremmo dovuto trovare la card di accesso alla piscina. Non avendola trovata abbiamo subito cercato di ottenerla (via mail, via telefono e infine recandoci di persona all'ufficio) ma nonostante le promesse non ci è mai stata consegnata! Di fatto è stato un servizio che non abbiamo potuto utilizzare!! - in un bagno abbiamo trovato a terra una spazzola sporca e piena di capelli!!

Me gustó el alojamiento en si. Estaba muy completo y cómodo.

La inmobiliaria te cita un horario muy corto.Fuimos al check in y nos dijeron que teníamos que esperar DOS HORAS para entrar más xq estaban limpiando (no estaba tan limpio el piso) y entrar a las 18:30 ES MUY TARDE. Pero a las 10:05 de la mañana para el check out nos abrieron la puerta. Las tarjetas de la piscina NO Estaban, las pedimos, no nos la dieron. No pudimos disfrutar la piscina. NO habían elementos para el baño, como gel de ducha, shampoo o algo como muestran en la foto. NO te dejan nada. A las 19 cuando entramos al piso, cansados con ganas de bañarnos, TAMPOCO teníamos toallas. Nos tocaron la puerta a las 20:00 para darnos toallas

War alles wie beschrieben, haben uns wohl gefühlt und Lage ist sehr gut. Restaurant, Supermarkt, Strand, Städtchen, alles in Fussdistanz.

Location is great. Walk to the marina, dining, groceries in minutes. Can walk to old town in 15-20 minutes. Cheap Ubers available if you don't want to walk. The unit itself was fine. Spacious with a nice balcony. Nice to have a washer in unit and a clothing rack for drying on the balcony.

The rental agency is terrible. Poor communication and no knowledge as to their own properties. We had to pick up the keys at their office, which was inconvenient. Then upon check-in, we discover that the air conditioning is not working and there are no access cards to the pool. The A/C and the pool are the top reasons we booked this unit. No response on WhatsApp messaging or Booking.com messaging. I had to walk 15 min back to the office in record heat to talk to someone. They did have someone come fix the A/C that night. But said they have no control over the pool keys and if the keys are missing there's nothing they can do about it. They also did not know which pools were included with this property (there is a pool on each side of the building, one was nice and one was disgusting and unkept). They offered us access to a pool at another property they manage which was a 5 minute Uber away - unacceptable. Then one that is a 10 min walk away - still unacceptable. We were told they would update us about the access keys but never heard back from them during our 6 day stay. So we had NO pool access at Marina Club for our trip. And we were refused any sort of refund for this. They take responsibility for nothing with very poor customer service. If I were the owner of this unit I would fire them immediately. Other issues (minor but worth mentioning): Lots of tiny ants in the master bedroom and bathroom. Also a HUGE cockroach running through bathroom. May be common for tropical location? Kitchen lacked some necessities like cutting board etc. No pool or beach towels to use. No lift and it is on the 3rd floor (to be fair, it didn't specifically say lift or no lift in the listing but we were surprised there was not one). Would not stay at this specific property again, although would consider another unit in this complex managed by a different company.