Very close to the seashore with very friendly staff. Room and bed linen very clean.

Staff was nice

Bed bugs, tv didn’t work, no toiletries, no water,

Really friendly and helpful

Decor a little dated, but very clean

I liked the concept of having codes but due to the location it made me feel very uncomfortable as the code for the front door could be given to anybody

it is right next to what seems to be a rehabilitation house for people on drugs or something. one particular lady was just awful shouting and swearing all night. but worryingly some of the people staying here (maybe living here actually?) were friends with them and it felt very uncomfortable

Free parking in front is good.. In the room, quite clean.And the staff there answer our questions when we need.

Not what we expected. There is a kitchen in the room but cooker can not be used, all the cupboards is empty, nothings there. We book this room is because of the kitchen but only know when we get there. And also, when booking, I saw in the booking.com said free wifi all area in the building but is not. our room no WiFi. My whole family very very disappointed. I paid this price is for the free wifi and kitchen in room but its not, I think is not worth the money. I should book a nice hotel rather than this with the same value.

The location was good for us. Room had a kitchenette. They send check in access in advance.

Beds aren't that comfortable. Building needs a bit of updating.

The Staff were professional and respectful. Roni was very helpful to us as a family. I will continue to use the Hotel.

Close to the beach and the staffs were nice.

Everything else. The shower would block everytime we would use it. The neighbours were smoking weed all the time and you could smell it everywhere really awful as we had 2 kids under 2 years old. The beds were very uncomfortable and we had to leave the place 2 days early as we really didn’t think it was a safe place for our kids.

An excellent choice for a stay in Southend. The hotel has been recently very nicely refurbished. The owners are very friendly and helpful. A pleasant stroll along the seafront to the pier. I would recommend this hotel. Claire

dingy, terrible bed that sunk in middle and squeaked all night

permanent residents living in ground floor - almost hobo like.

nice staff and easy to book in

nothing

location was perfect as we went to a party at the cliffs pavilion and needed a place to stay for the night. the check in and check out was all online which was easy to use.

It was okay 3star hotel , close to the seaside, staff where lovely.

It's soo cold #icebox I stayed with my girlfriend on the last two nights due to this .

screams all night

the smell the cleanness

Clean and cheap

Nuffink

Convenient location near train station and promenade

Situated in a quiet area, very close to the promenade, comfy bed, very clean and functional bathroom. Very friendly staff . I need to thank them once again for the pleasant surprise and support. Bear in mind there is a 50 £ refundable deposit. Paid a fair price,, I hope to come back .

nothing to add

Water was hot, toilet clean as was bedding.

Reception not open until 8am for checkout and even though I waited and rang bell no staff came. I had to collect refund of deposit and had to leave for work. Hopefully they automatically refund to my card. Bed was soft and could feel springs through it, so probably due changing. Carpets were fairly worn and certainly could do with a proper clean. There was no wardrobe in my room, instead a small metal clothes rail was beside the bed. But no hangers! TV was an old LCD model and had freeview. And it was dark, most lights off, which was obviously a cost cutting exercise, understandably.

Great staff very helpful. Room very nicely decorated and I felt at ease and slept well.

staff and convenience

basic

location

they took £50 after week still not refunded to my account

Nice we were upgraded The location was good Staff friendly

Shower was a bit claustrophobic Bed not very comfy,was cold in the night.walls paper thin so woken up by loud neighbours