The location of the unit was great as were the facilities of the hotel. The view was beautiful. The kitchen was well equipped.

I feel like the balcony area could be made a lot more inviting. The room is sold based on it being ocean facing, but the balcony doesn't really allow for relaxing. The table and chairs were ok. A couple of lounge chairs would have been nice.

Great spot over looking the pool area . Walking distance to everything .

The staff at peppers don’t make people that rent these private apartments welcome . Constantly asking if you stay there and treat you like a walk in .

Location as its on the esplanade, the actual room itself was comfortable.

Everything else ....especially our hosts Cairns Cost Holidays, would never book through them again. Also the staff at Peppers Beach Club were not helpful. No notification prior to travel that a cyclone was approaching. Upon checkin the severity of the situation was downplayed, we were told we would need to stay indoors for 8hrs at most until the cyclone passed. In actual fact in the 9 days we stayed we could only use the facilities at the resort for 2.5 days, our hire car almost destroyed by flooding in the car park, and no communication whatsoever by Cairns Cost Holidays or Peppers for the entire time. Be wary when booking privately as you will have no assistance or communication by resort staff as they are not your hosts. Horrible experience considering we had 2 children with us. Lots of other beautiful places to stay where you will get great service and a beautiful holiday as we travel regularly to North Qld, in the 18 years we have been traveling to Port Douglas and Palm Cove this was by far the worst resort and hosts.

beautiful lagoon pool, kids loved it. fantastic place to come back to and relax by the pool all afternoon after a busy morning exploring.

balcony is less private as you are near a walkway.

Location was within walking distance to all amenities. Variety of pools to swims in.

Did not have breakfast at the restaurant

The suitcase stand was busted so couldn't use it. More bath salts could have been provided

Great staff and facilities Went out of their way to make you feel welcome. Great swim up bar. The apartment had everything you needed and more!!

Everything was great

Location was excellent and the facilities in the studio were quite good.

Cushions on outdooor furniture were pretty old and grotty and there was insufficient cushions. Also had an issue with water leaking from the balconey above, which was rectified by Peppers within 30mins of bringing it to their attention at Reception.