Frukost var bra fanns allt och mycket bra personal

Att de finns filter kaffe på plats eller att kunna beställa Alla tycker inte om kaffe från automaten

Супер хотел, супер разположение. Хотел заслужаващ цената си.

Excellent location, comfortable rooms, very kind staff :-). Dragana is the best - working on the reception, but other staff is also excellent.

Konumunu , konforunu , odalarını , kahvaltısını

Otopark yerini , çalışanların kabalığını

Ljubazno osoblje, cak nam je u 2h posle ponoci osoblje sa recepcije spremalo caj! Lokacija odlicna! Rado cemo se vratiti!

Very nice location directly in the center of the city. The rooms are spacious and clean. The staff is always friendly and fast to respond to any queries.

The room is special and amazing. The receptionists were friendly with their beautiful smile and welcoming smile.

I think the staff in the restaurant during the breakfast need to be more welcoming. When I came to the breakfast I met two of them no one said hi or smiled at me . They just came to me during having my breakfast asking " Did you finish from the dish ?!! While I was eating. However everything is amazing and special in the hotel.

Staff are exceptional( especially reception) and the soul of the hotel, very helpful, professional, they always make you feel welcome and at home, beds and pillows super comfortable, the most comfortable I have ever had, better even than Westin's Heavenly bed, room is spacious, perfect location close to main shopping areas and restaurants.

There is always room for improvement, but they are already great as they are. Maybe small things like hoovering the room with more attention, or stained throwovers for the bed( not quilt covers or sheets, just the throwovers), missing hooks of the curtains( not the case in the last room we stayed but it happened before), a few fingerprints here and there... small things, not a big deal, but I wish to see this hotel even better. One thing that I really don't like is the view from the breakfast restaurant( very ugly view of dirty wires, electric poles and buildings). It really spoils the general impression of the restaurant. Why don't you cover the windows with a frosted glass sticker or pictures of nice city view or Fortress view, there are many ways and many affordable solutions for this.Keep the natural light, but change the view. Also, this restaurant is usually very quiet and you can hear kitchen staff shouting, if you don't understand the language, it may sound as if they were arguing. In general, for a local brand, you are doing great. Keep it up.

Staff were very accommodating to last minute requests.

Early morning check in costs €20,- more but they made a room upgrade to appartement size!

the noise on the street brcause of orthodox new year

Ein luxuriöses Hotel direkt im Zentrum von Nis. Es gibt Garagenplätze mit Ladestation für Elektroautos. Zuverkommendes Service und luxuriöse Hotelausstattung, die Aussicht aus dem riesigen Zimmer im 12. Stock war genial. Im Hotelrestaurant haben wir nicht gegessen, aber die Cocktails waren gut und günstig. Auch das Frühstück war sehr gut.

Die Hotelgarage war nicht ganz deutlich beschrieben, aber habe ich auch gefunden.

Unser Zimmer hatte ein sensationellen Ausblick über die Stadt

Excellent hôtel bien placé en centre ville, confortable, service au top, excellent petit déjeuner. Et pour couronner le tout, le surclassement offert ! Je recommande cet hôtel pour vos passages à Nis.

Der Erwartung entsprechend. Allerdings, wäre es besser gewesen, wie alle anderen Hotels in dieser Klasse, wenn warme Brote serviert würden, da es zum Frühstück internationaler Klasse üblich ist.

Das Frühstück könnte, wie früher, im Restaurant serviert werden, nicht im hinteren Saal.

Hotel impresionante. Precioso. Ubicación y vistas inmejorables!!! Nos dieron Upgrade de habitación. El desayuno especial. Todo según su categoría de 5 *.

Spektakularan hotel u svakom pogledu! Lokacija je fenomenalna, u samom centru grada. Sobe su velike, udobne, opremljene svime sto je potrebno. Hotelski restoran, moderan, udoban, intiman. Cesto odsjedam u ovom hotelu i svaki put je osjecaj fenomenalan. A osoblje, kao i svaki puta do sada, zasluzuje zasebnu recenziju. Uvijek na usluzi, brzo, tocno, precizno, nenametljivo, jednostavno i profesionalno. I naravno, i dalje su ovdje najljepse recepcionerke Srbije....a i sire😉

Ein wunderbares Hotel. Wir haben ein kostenloses Zimmer Upgrade bekommen. Es war atemberaubend. Alles ist Sauber, die Zimmer sind Komfortabel und das Personal ist sehr freundlich. Das Essen + 24 Stunden Service vom Restaurant war köstlich. Die Aussicht war wunderschön.Wir kommen auf jeden Fall wieder.

Es gibt nichts auszusetzen. Alles war Perfekt.

I got upgraded to the Penthouse and it looks exactly like on the pictures. Very spacious. Hotel has great location 10/10. Heart of the city, entrance is in the middle of the main square. SPA is OK, although employees not real professionals, but OK for a hotel. Very friendly stuff. Food (dinner) was great too. Excellent wine selection. Free parking.

breakfast could be better, fruits from the can, weak coffee not so many amenities in the room, for 5* hotel I would expect at least conditioner, body lotion, etc. a little bit dark inside the room, so it makes very hard to make make-up. Unfortunately everybody smokes everywhere, but its normal in Balkan I guess.

They double charged us , both me and my friend s credit card

They double charged us , both me and my friend s credit card

Location was perfect

The room smelled like an ashtray

Modern, sauber, nahe der Autobahn. Bewachter Parkplatz. Freundliches Personal. Außergewöhnlich gutes Frühstück.

definitiv the best hotel in Nis

coffee is not drinkable, I order also from the restaurant extra, they say its Illy but never ever... I know exactly Illy coffee.. so would be nice to having a good quality coffee in the house

Sehr sauber, Betten super u Sehr freundliches Personal

Bed is one of the best..and not only the main, but also the one for a child. And also tbe breakfast were excellent. I have to mention we had a dog with us and the stuff was really great to it as well.

There is nothing as a negative about this hotel. We were there last year as well and if we have any opportunity to dome back to Niš, Ambasador Hotel would be our first choice.

Five star hotel in the center of the city center. Everything is near.

Extra large and clean rooms

Reception service was poor