everything amazing service

nothing

everything

nothing

Great location, nice facilities

-

it was an amazing hotel!

nothing

We came back this year as we had such a lovely time in October 2022. Love the breakfast and Rafael remembers us from October which made it more special. The staff are all very helpful and cheerful

I don't have any negative comments

staff were amazing breakfast excellent great location

maybe missing a games room

I love the Seaview from my - staff was friendly, special shout out to Sophia who help with extending my stay when i needed to and the manager too, i recalled on my first night she recommend a meal and even help serve it.

Requesting Guest to dress a certain way for dinner was unacceptable by me. recall one of the evening, i was hungry and came downstairs to have dinner and was told by one of the restaurant staff that i can't be allowed in simply because of how i was dressed. To be honest, that sounded really ridiculous - i wasn't going for a job interview or something, i only wanted food that i obviously was paying for! that one one of the most annoying moments there.

great service, very pleasant staff, the breakfast is amazing, had the best time, will come back again for sure.

every thing was perfect

All facilities where good .

Only let down was Greek restaurant, no ambiance,cold looking ,like an empty room with tables . Not much of a Greek menu. My plate was over cooked and not worth the money we paid .

It is indeed 5star experience hotel! The staff was very polite, with our arrival they offered us a drink and the soonest they noticed I’m pregnant, they switch it in a non alcoholic drink. The room was very clean. We found complimentary treats in our room and each afternoon we had room service to check if everything is ok and offered us extra complimentary treats.

At the bar in the lobby, it was a bit difficult to find the waiter or get his/her attention.

All the staff were very pleasant, although those at checkout were quite hopeless. Pool area was attractive and facilities good.

Our room was incredibly hot & we had 2 nights of poor sleep. A five-star hotel should have air conditioning, but we were given the excuse that all hotels on the island only have heating until mid-April as this is winter. Perhaps no one has noticed that Cyprus has warm weather and a lot of sunshine in February. Of course, we did find very good hotels on the island that had air conditioning! So, it is not too difficult. We were promised a small refund, but this has not materialised. Interestingly, we were not the only guests who complained about the excessive heat in rooms. Most disappointing.