it was very close the main train station and the city center , it was clean and the rooms big

The guy at night reception on 20th May 2023 around 11pm was unprofessional. I called the reception to fix our room AC because the temperature was around 25°C. Instead he turned off our room AC and the heat was unbearable. I called him again thrice on the telephone and he didn’t respond. I had to go down to the reception only to find out he was standing by the telephone, ignoring my call. I also found out he turned off the AC completely instead of fixing it. Customer satisfaction is a great deal in the hotel business so kindly attend to this. Thank you

Room and bed was good

Bathroom

Amazing breakfast and very nice guy at the reception. Very close to the train station. The rest - meeting expectations.

Rooms are big, clean and has good space for keeping luggage

Poor restaurant with just 3 or 4 choices. Closed 3 days a week. Very unsatisfactory. Choices of beverages and snacks from an automatic vending machine at very high prices and payment only by credit card

clean, comfy beds and spacious rooms

internet was extremely terrible, meals where basic snacks although advertised restaurant.

We choosed this hotel for business trip. Very good location in the city, very easy to get from Oberhausen main station, just 7 min walk. Quite and good for short staying. The reception personnel is very polite and helpful, especially Kristin Süßelbeck, who did the best and was very patient to all our booking changes.

There was no bottelled water in the room upon arrival.

the wellness area was closed about technical problems. the breakfast was good, but there wa no fish :( like salmon

no noise from other room´s or outside.

Excellent location, short walk to the train station. The welcome was very nice and fast. We had a quiet room, which gave enough space for two. The breakfast was very nice with various choices of items.

Close to everything, nice place, nice people

the location was perfect, within walking disturb the town centre. Wonderful breakfast & very clean.

A little more parking would be helpful but it’s a small things and didn’t detract from a wonderful stay.

Outside its clean and beautiful but rooms are terrible with flickering old lamps

Nice room , very clean , very friendly , helpful reception staff, not far from centre.

No restaurant available for guests, no international news channel on tv

Good location Breakfast was excellent

Carpet shouldn’t be there at all

Location was good near HBF

Wi-Fi wasn’t working at all, front desk told we are trying to restore but not successful

Staff were friendly and helpful. Emailed ahead as we were massively delayed en route, and received a reassuring reply. Didn't make much use of rhe facilities as we were out most of the time, but the room was comfortable and a good size