'we received a very big well furnished clean room and bathroom. it was quiet (not 0n the side of the street) and very pleasant to be in. breakfast lounge and veranda were very nice. the price we got was very reasonable. the receptionist VERY nice and helpfull-

the reception area and entrance to hotel '- dowdy not too clean not elegant at all... . its a pity, since the rooms are very good. . the lift not clean, the corridors could be cleaner.

our stay was really good

very comfortable, food, staff

N/A

spacious

it’s too noisy the location and it is in the downtown of the city far from nice places

The staff was very respectful & very nice.

l had no amenities in the bathroom. The safe was not working. l reported it 3x & nothing was done about it. l didn’t have time to wait around for them to come. Thank to an honest staff l didn’t lose anything.

Wonderful location and wonderful staff. Interior room very quiet and comfortable.

It’s very outdated and the hallways are dark. The food in the restaurant was so-so.

Very well located, friendly staff, delicious coffee!

The hotel in center very good location... the people on the lobby are nice .

Week wifi

Staff was great! Breakfast was very good! Room was clean.

NOISY!!! Billing issues were handled POORLY! We had to pay three different charges. The bed was not comfortable.

Staff were very friendly and helpful, especially the lady on reception whose name I unfortunately forget. Breakfast buffet was great too. I arrived towards the en f of the breakfast hours; the eggs were running low the staff quickly offered to prepare something fresh for me. Thank you !

Nice hotel near the cathedral. Beds are really good. Shower/bath is good too, there’s a decent water pressure and it’s nice and warm. Nice breakfast.

Don’t forget your earplugs in the weekends, the bar next door was a bit noisy.

Amazing location just in the middle of the city centre and an stunning view from outside our room on the city of Manizales.

There is no WIFI on the room, when we asked it at the reception the employee said they were working on it at the moment. But untill checkout (3 days later) the wifi still didnt worked. We stayed in room 811 and it was old fashioned and not as on the pictures. But the worst of all it smells dirty i think it were rooms were you allowed to smoke. The variety at the breakfast was also very dissapointing.

Big and clean rooms. It was very quiet despite being in downtown. Staff is very helpful and nice. Breakfast was good too.

The hair dryer didn't work. Only one night we had issues with noise from the hallway, but it was short.