Just had a great weekend at crowne plaza in Sheffield meeting up with family members to go to a wedding nearby. We were originally booked in the next door holiday inn express but moved across due to current refurbishment work at hie. Certainly glad we were moved as we couldn't have had a better stay. The original listed building is full of original features and has recently undergone a sympathetic renovation while our rooms were spacious, modern and comfortable. The aspect we were most impressed with was the lovely staff who were all so friendly and helpful with a real focus on giving excellent customer service. This started even before our stay as on being advised of the change of hotel I had a productive exchange of messages with reception to check that one of the booked rooms which we needed to be wheelchair accessible would meet the needs of my sister in law who uses a wheelchair. All the staff we met were great but special thanks to Achille who organised us a table in the restaurant for a quiet family get together meal, Tomas who sorted an issue in the accessible room and was especially helpful at breakfast and Purna who looked after us at breakfast each morning. The hotel would definitely be our first choice when visiting Sheffield.

Nothing

good location, clean and friendly staff

Great hotel

Breakfast wasn't hot

Great location Friendly staff Great breakfast

Our room was at the top of the stairs and was quite noisy at night as there was a function downstairs.

Lovely hotel. I felt we ended up with a great deal as our booking was with the holiday inn but, due to closure (I think) we were transferred to the Crown Plaza.

No fault of the hotel but there was a noisy room nearby with a person/people banging on doors trying to get into someone's room at about 3am. As we were up early for a sporting event that wasn't ideal.

Lovely old building with character (we got moved to the Crowne Plaza).

Room was very small and lacking in character since refurbishment. First room was dirty so we had to be moved.

stayed at ‘Victoria building’ behind that holiday inn operate. beautiful building with quality amenities bath and nice size tV with big bed good location

only one dressing gown but only a small thing

nice staff and a clean room

TV didn’t work, noisy heating/air con, room very small and pillows uncomfortable