We arrived late for check-in and informed the hotel accordingly. A staff member was waiting and gave us keys as soon as we arrived. Hotel was located on a quite street and not far from Ramstein airbase. Room was very nice decorated with lovely pictures on the wall. There was ample amount of parking available for our car.

TV channels were not working but we don't like to watch TV in the hotel room. Internet was working fine.

The apartment was exactly as pictured, well equipped and clean. The staff is very friendly and helpful.

The property is notably dated.

Very clean and quiet excellent customer service

If you have children it's a great place with a playground.

We booked the apartment and there were two things that stood out. One was the shower. In this day and age shower is basic and was not working well, water dripping etc. Second was the corners between furnitures or under the bed was not clean full of dust.

convenient to Ramstein AB, nice rooms, great prices

NA

Some things in our room could use an update, like the appliances.

Waited in the lobby for almost two hours while no one came to check us in. Heard people in the office and they never came out to help us. Used the desk phone and dialed the number they had there for assistance and no one answered even though we heard the phone ringing in the back where the staff was. Was traveling for work with the military booked with them and Called ahead of time and spoke with someone and no one ever came to help us check in, ended up driving to another hotel in the area

super friendly staff great rooms loved each had a theme