The food was very good and fresh. The staff were very pleasant and helpful at the buffet. The beach was good, long great for walking. The waves though made it dangerous to swim, red flag, there was a life guard on the beach. We went to dinner at the Italian restaurant and the food was very good, they had a wood burning pizza oven, great pizza! The staff were very attentive and friendly . We enjoyed the pool.

We were very disappointed with the rooms. The first room they took us to was next to the disco and very musty and vents dirty, broken lock on patio door. Next room had two beds instead of king we had booked. Safe did not work and missing towels.The closet doors did not slide.The patio door was hazy had a film so you could not see out. We were expecting more for the money we paid. Definitely a 3 star not 4 or 5 as shown on different sites. I would not stay here again, very disappointed. The wifi did not work all of the time you had to keep signing in, very frustrating.

The location was great the pool is lovely and some of the team are outstanding they work real hard with a smile behind the mask. on a positive the New years eve food was excellent!

I like a firm bed but it was like sleeping on a board my hip hurt. The food is poor I have never seen such poor menu planning it was the same food repeating all the time Chicken chicken Chicken.. Do something with the chicken you can make many dishes from chicken!! The live music was on real early started at about 6/30 ish finished at about 7.30/8pn why when people are h as saving showers and eating? Went to see a show that lasted 20 mins what a waste of a venues then we left because it was over? Very inconsistent in many ways from.having a coffee machine then only getting coffee for it the day before we left. it could be so much better!

Beachfront Location

They do nothing to exclude stray dogs from the neighborhood. Some unknown persons feed these dogs so they return

The pool

The air conditoning from the room could not be lowered

The best part of the property was the bartender in the main lobby area

Rooms are outdated and not maintained. Sheets were never changed. Water pressure was horrible. Food is subpar

The property was very nice the rooms were good but the beds were uncomfortable. The ala Carte Restaurants were great. The Towel policy sucked

No ride to meet us at the airport when I had a confirmation email saying they would meet us. Not a great start to a vacation. The phone in the room didn't work and we requested service 2 times.

Location, room, friendly staff. Nice variety of food. Peaceful location

Nothing all was good.

Overall management tried to fix the issues with the snack bar. Very friendly front desk. The pool is great and lots of activities. The buffet restaurant is very clean and the food is good.

The rooms are outdated, ours had a leak in the shower that make the whole bathroom area wet all the time. This was reported but never fixed. The snack bar is a mess, since they are understaffed and there is no pool bar, they had to serve all guests when restaurant closes and it shows. Long lines all the time. The area gets slippery and they ask guests to be dry when they come asking for a drink or a snack which is ridiculous considering this is by the pool.

The location and staff

The hours for food and beverages

Great hotel with a private beach and a short walk (~20mins) from the centre. The pool, gym and sauna were great and staff were generally friendly.

The ceiling in my bathroom was leaking water and so was the aircon. Someone came to look at this but this wasn’t fixed during my stay. The room was very clean but a bit outdated. Buffett food options weren’t great.

Beds were very comfortable.

Far walk from town. Was odd that I couldn’t have my drink at the pool. Food was meh. If it was closer to town probably wouldn’t have eaten there more than once.

Worst experience at a hotel that I’ve ever had. If you are not a local, beware, you will be treated poorly here. Spend your money elsewhere. They obviously pay for their 5 star reviews because no one in their right mind would give this “four star hotel” high marks. It’s a two star at best, and that’s being generous.

shower in bad condition, clog and no pressure to take a bath. wait almost 1.5 days for one more towel that wasn’t there since the first day, we were four persons only 3 towels. Slippy floor in the restaurant that’s because the kind of floor, it is not employee fault.