Residenza Fabroni

Absolutely gorgeous, huge, rustic unit. I can highly recommend this property for it's location, ease with carparking, and overall comfort of this beautiful big unit

The view is stunning

The noise from the street is loud AC is not usable during the night due to loud noises

Wonderful location in Montepulciano (no a/c). The property is historic and our apartment (“The Lawyer’s Apartment”) had a lot of space and books. Antique furniture. Note that cars into the city are limited: contact the property to arrange a taxi if you are arriving at the Chiusi or Montepulciano train station. He was a reliable driver and we were able to book him to take us to the Palazzo Vecchio wine tasting and also for our departure. Large bed was comfortable, the twin in the second room not so much.

The day before our booking, I contacted the property to let them know what time we would arrive. She said that she “noticed” there were three of us. The next day (the morning of our arrival day) she said that the apt we had reserved had an issue that needed to be fixed and that we would not be getting the room that we booked (top floor with views). While I was frustrated by this, she insisted that the problem would not be fixed in time. We did end up liking the apt we got, even though it was the bottom floor. The other thing to note is that there is no air conditioning, which would be marginally ok, but the fan was broken in the main room. She gave me instructions to go up to the top floor to grab a fan from there (and I saw the construction—there was no way we’d be able to stay up there!). I grabbed a fan, but in the second room with the single bed there was no fan and it was impossible to sleep due to the extreme heat and humidity (95 degrees during the day with 80% humidity even at night). The second night she had the maid bring us another fan, which made the second night more tolerable for the twin bed room. The floors were not clean. Kitchen seemed ok, but we didn’t use it.

The location was wonderful. The pictures that are posted do not represent the actual apartment. It is quite old. It is charming with the older furniture but the mattresses were awful and some new pillows and linens would go a long way.

The communication with Natalia was confusing at times. Her English is not strong but she did make a good effort. She did not answer if she did not understand for a long time which was tough when we are trying to make decisions.