Hôtel San Régis

True luxury hotel, best service great location in fashion district. Like staying at a private club

The staff is welcoming and professional. Very friendly and really want you to have a wonderful stay

For us the only thing lacking was a fitness center, but it’s Paris and you walk so much so we didn’t miss it

The staff was incredible and very accommodating and the hotel was very clean.

There wasn’t anything I didn’t like.

The hotel’s location is favorable. The free upgrade to a suite, welcome fruits, and staff proactively helping carry large luggage (solving the inconvenience of stairs to the elevator) are thoughtful service details worthy of recognition.

1. Welcome letter details: As the booking & main contact, the welcome letter only had my friend’s name. Compared with the five - star hotels I stayed in Hong Kong, Oslo and Hobart (where staff recognized and greeted warmly on a second stay in a short time), this oversight is unprofessional. Given the big difference in spelling between my name and my friend’s, it shouldn’t have been messed up. 2. Communication rationality: When apologizing at check - out, the staff mentioned “the city tax receipt is only for me, seemingly implying I pay alone”. The vague and unfriendly expression is easy to cause misunderstanding. Communication needs to be clearer, more respectful, and avoid ambiguity.