Monark Hotel Cappadocia

De los mejores hoteles que he estado. Lastima que en domingo el masajista no trabaja. Hubiera sido la perfección.

De hulp die ik kreeg van het personeel. en die had ik hard nodig vanwege een medisch issue. het ontbijt was geweldig uitgebreid.

Gran hotel para pasar unas noches mientras descubres La Capadocia. Habitación muy limpia y cómoda. Las instalaciones son fantásticas y la posiciona es una delicia en verano. El personal una maravilla, gente espectacular que hace que la experiencia del viajero sea buenísima.

Nada

Good location with easy access to getting around the area. Pool area was large and nice amenity to use during the heat wave. Cooler / AC also very helpful.

Bathrooms have no vent or fan — please upgrade. Also hairdryer needs upgrading. Because it didn’t work I had to go to local salon to get a wash & dry. Even at a budget hotel like this, staff needs to have basic customer service training. I could give a million examples. Please upgrade your staff to provide a more welcoming and peaceful environment. As a hotel geared to tourists, it would be wise for the staff (not just reception) to learn at least some useful phrases in other languages. Besides that, some examples of what we experienced: It’s not pleasant to jump over huge bags of trash directly blocking the staircase leading to our room, have the floor mopped right under our feet with buckets of water while eating breakfast, our keys being deactivated multiple times for no apparent reason, being woken up from resting by cleaners fighting loudly with each other, slamming things, and smoking on the hallway (daily!), etc.. I’m not the type to complain, but please do better. It gives the Kapadokya area a bad name to see this low standard of service.