the actual property was fine

They asked us to pay a $100 deposit that would be refunded within 5 working days I have emailed them twice asking for our $100 back and still have not received it. It has now been 4 weeks! Staff were not that friendly at the property and very unfriendly in regards to receiving our money back. Not happy at all!!

Clean, spacious, comfortable and very well priced. Will stay again, thank you.

From the start with booking in, the receptionist was very friendly and cheerful. The room was very large and well lit, everything from mini bar to bathroom towels was well laid out and the bed super comfy. Private balcony a lovely touch to sit out on with amazing Dandenong Ranges views.

Booking.com states an in-house restaurant for tea and breakfast, which it does not. That facility is there but for private functions. But lots of places for dinner and breakfast locally.

Room was a good size. Bed was comfy. Bathroom was nice. Check in after 5pm was a great addition. Staff member at front desk was friendly and knowledgeabe

Entrance to carpark was hard to find, i missed it and had to drive around the block. Also car park was very full due to restaurant too. I feel like ceiling lights would be beneficial

Room was a reasonable size with a king size bed. The restaurant was great, best crab claw ever.

Hard bed. Had very little sleep

Was clean and staff were friendly.

The bath was very high with flimsy glass partition. Shower head needs a clean out or replace to disperse water better. Cupboard hiding fridge was broken. Sub par for the price we paid.

was convenient location. for the funeral we attended

was a little dated

bed was comfy

could have been cleaner all around . cups were washed and left wet on benches .

Room was clean.. and comfortable and adequate for what was needed.. close to Knox and other facilities Staff were friendly.

The description on the website and on Booking.com advised there was a DVD player as well as the tv.. there wasn't...I had a disc to watch for work but couldn't .....and tv offered no wifi connection to personal devices.

Staff were helpful

The room was not clean and false advertisement

Friendly and efficient

limited cuisine and no breakfast options

Very clean modern rooms

Parking was completely taken up by restaurant patrons. There is no allocated parking for motel guests and the restaurant was very busy. Can't believe it is a free for all to get parking.