Madame Vacances Hôtel et Spa Ibiza

Das Hotel war schön und das Personal sehr freundlich und immer bemüht, zu helfen. Auch der Shuttle Service zu den Liften war top und sehr gut organisiert. Das Zimmer indem wir waren, war sehr großzügig. Das Abendessen war immer sehr lecker und es gab viel Auswahl. Wir haben uns sehr wohl gefühlt. Der Ausblick aus unserem Zimmer war einmalig.

Das Hotel ist definitiv in die Jahre gekommen und bräuchte mal eine Renovierung, was unser aber nicht gestört hat. Das Frühstück war ausreichend, aber für uns aus Deutschland gab es viel zu wenig Auswahl an Brot. Brötchen gab es gar keine. Die Sauberkeit war ok, könnte aber in manchen Ecken ein bisschen besser sein. Geärgert haben wir uns über die Parkplatz Situation. Der Parkplatz des Hotels ist klein und war bei unserer Ankunft komplett voll, also haben wir an der Straße geparkt und dafür extra gezahlt, was uns nicht gestört hat. Vom Hotel kam nur, dass das jetzt leider so ist. Ein paar Tage nach unserer Ankunft, wurde dann ein zweiter Parkplatz geöffnet, wo man kostenlos parken konnte.

Our stay at the hotel truly exceeded our expectations. Upon arrival, we were pleasantly surprised with a complimentary room upgrade, which was both unexpected and greatly appreciated. It was a wonderful gesture that immediately made us feel valued as guests. While the building, furniture, and overall design could certainly benefit from modernization, as they appear somewhat dated, this did not diminish our overall positive impression. The warm hospitality and friendliness of the staff more than compensated for these aspects. Every team member we encountered was welcoming, attentive, and genuinely helpful. We especially appreciated the thoughtful amenities available on each floor, including hot water, tea, coffee, pastries, and fresh fruit. It was particularly convenient that pastries and fruit were also available in the restaurant at any time of day. The breakfasts and dinners were varied and plentiful, offering a wide selection of dishes to suit different tastes. Overall, despite some areas that could be updated, the hotel provides a comfortable and enjoyable experience thanks to its excellent service and generous hospitality. We would gladly consider staying here again.

As for the areas that could be improved, the location is not the most central. It takes approximately 15 minutes to walk to the Diablo ski lift, and unfortunately, the shuttle service was not always convenient — there was often a queue, or it was delayed due to traffic. Additionally, although dinner was fully included in our stay, tea was charged separately, which felt a little unusual.

The hotel was excellent. The rooms were spacious and the beds were very comfortable. We stayed in a family room and felt very relaxed. The room was warm, and there was a coffee machine inside. There is also a tea station in the corridor available for everyone. We chose the all-inclusive option, and every meal was delicious with plenty of variety. The hotel has its own parking area. You can rent ski equipment directly from the hotel at a reasonable price, and there is always a shuttle available to take you to the ski slopes. The ski area is quite close — about a 5–10 minute walk — and there is also a lift next to the hotel that takes you to the slopes even faster if you prefer not to walk. The pool was also nice. We were very satisfied with our stay, and the view from our room was amazing. 👌🏻 If you’d like, I can also make it sound more formal or more casual for booking websites.

Everything was great — nothing to complain about

Hotel was clean, staff friendly, breakfast was fairly good

Hotel was a little tired, handles missing from cupboards in our room for example!